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Workplace Engineering Track Specialist

6-9 years
Not Specified

Job Description

Job Description
Role: MDM Escalation Engineer (Intune)
Work as SME for mobile device management (intune).
You must have a strong foundation in Mobile Device Management using Intune and other related technologies
Demonstrated knowledge in Azure Active Directory.
.User Management
oOn boarding of users (On boarding process will be different for each organizations)
oUser Licenses (Assigning licenses can be automated in near future)
oCreate, edit or delete Azure Active Directory (AAD) user/Device groups
oCreate, edit or delete Azure Active Directory Dynamic user/Device groups
.Application Creation and Deployment/Assignment
oUpload and Configuring LOB applications (Windows, iOS and Android)
oUpload and Configuring Store applications (Windows, Apple and Google )
oDeploy LOB applications to a computer/mobile devices (iOS, WP and Android)
oDeploy Store applications to a mobile devices (Windows 10, iOS, WP and Android)
oDeploy LOB/Store applications to group of users (AAD user groups)
oMonitor application deployment status
.Service Administration
    • Subscriptions and licenses
    • Apple APN cert Management (Once in a year - Use generic mail box to create APN certs)
    • Reset mobile device authority (In case if you want to change MDM authority)
    • Provisioning
    • Domain Management
    • Role Based Access controls (RBAC) assignments for different Intune roles
    • Android for Work - configure and setup A4W device management
    • Device settings configuration to enable Azure AD join (for Windows 10 devices)
    • MDM auto enrollment configurations (for Windows 10 devices)
    • Company portal Branding
    • Terms and Conditions setup
    • Windows Hello for Business
    • Enrollment Restriction Rules
    • Service availability
    • Alerts and notifications
    • Reporting

.Mobile Application Management
.Device/Profile Management
.Conditional Access
    • Create, Maintain, Update, Deploy and Delete CA policies
    • CA for Windows devices
    • CA for Android devices
    • CA for iOS devices
    • CA for MAC OS devices

.Company Resource Access
.Software Update Management
.Support Operations in resolving escalated issues an RCA & KB articles.
.Collaborate with infrastructure and operations teams to provide architectural and technical guidance
.Work in solution implementations, upgrades, enhancement and conversions involving Azure, Active Directory, VDS and CyberArk
Desired Experience & Skills
  • Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form.
  • 6-8 years of experience in mobile device management.
  • At least 4-5 years of experience Intune solution.
  • At least 3 years of Azure Active Directory user/Device groups
  • 2 years PowerShell.

Job Details

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