Workplace Engineering Track Engineer

Workplace Engineering Track Engineer

4-7 years
Not Specified

Job Description

Job Description
Global Provisioning Services caters to a wide base of infrastructure owners, management and users in APAC, EMEA, AM and CH regions - DVSZ Zone. The service encompasses infrastructure provisioning of physical and virtual servers, storage and databases. A dedicated team of project managers and technical delivery specialists ensure quality of service and adherence to delivery commitments. This is achieved by partnering with regional Technical Account Managers, System Integrators, Delivery Managers, Regional IT Infrastructure Operations, Tools Support and Engineering teams.
Operational Requirements:
·The main goal is to meet SLA requirements and deliver the servers in time and in required quality according to the standard procedures. Participate on change management tasks. Perform all assigned tasks with aim to achieve a high level of customer satisfaction.
·You will be responsible to solve technical issues or escalate design or infrastructure issues which prevents you to fulfil the tasks within the SLA/OLA
·This includes the participation in technical projects, change management, active participation on documentation.
·Ensure that services under your responsibility are delivered according to the Service description (OLA/SLA).
·Closely cooperate with other technology teams to establish implementation plans, Storage, Network and HW team.
Technical Requirement:
·Basic understanding of Network Concepts
·Basic understanding of DB File System (Oracle/Sybase)
·Basic understanding of VMware
·Good understanding about Server Hardware
·Good understanding about PXE boot servers
·Good understanding of Server OS Build Configuration and Troubleshooting
oOperating System - Mandate
§LVM Filesystem Configuration
§Operating System Network Configuration
§Backup Configuration
§RAID/Array Configuration
·Good understanding of Backup Configuration
·Good understanding of Storage Configuration (SAN and NAS)
·Good understanding of Veritas Cluster and Veritas Volume Manager
Educational Qualification :-
Bachelor's Degree in science or engineering or diploma.
ITIL Knowledge
RedHat Certification
VMWare Certification would be added advantage
Work Experience:-
Work Experience: 1-4 Years

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