Walkin Drive on 20th July 2019 for Network  SME

Walkin Drive on 20th July 2019 for Network  SME

Tech Mahindra Limited
Hyderabad / Secunderabad
6 - 8 Years
Not Specified

Job Description

Roles & Responsibilities:

  • Must have intermediate to advance Configuring and Troubleshooting knowledge of switches and routers in a network production environment (switches, Cisco Nexus Cisco, 3650, Cisco Meraki)
  • Basic to intermediate skill in troubleshooting voice systems – Mitel 3300 CX Controller, Mi voice Business Virtual for Enterprise, T1/E1 Combo MMC (PRI)
  • At least three years of experience in supporting F5 LTM Load balancers
  • Good analytical and troubleshooting skills (the ability to think logically through a problem) and must have the initiative, perseverance and commitment to see problems through to resolution
  • Ownership of root cause analysis process, and ensure remediation of major issues. Ability to provide assistance in a support capacity with problem and incident resolution and assume major incident and problem ownership and accountability
  • Ensure 24/7 availability of the production environment and lead the daily operations of the production environment
  • Be available for after-hours support, on-call, and perform maintenance
  • Participate in Change Advisory Board Review Meetings with customer
  • Build monitoring tools to ensure system availability, resource utilization and capacity
  • Create network services dashboard providing insights into capacity, activities, and SLA measurements
  • Should able to perform upgrades on Cisco routers/switches/WLC whenever required
  • Drive continuous improvement and process change suggestion to management
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Configure and implement the backup tools for auto configuration on Network device
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Ability to handle multiple projects within timeline
  • Documenting the issues, creating the knowledge base articles and updating the inventory
  • Manage Data Center operations for hardware installation and during maintenance whenever required
  • Good communication skills and a team player


  • L2/L3 Switching – STP, RSTP, PVSTP, MSTP, IGMP, Multicast
  • Routing – WAN/LAN (OSPF, EIGRP, RIP, Static and MPLS)
  • Cisco Wireless – WLC, Access Points
  • F5 LTM Load Balancers
  • Monitoring Tools - Manage Engine (PRTG),
  • MiTel Telephony
  • Ticketing Tools – Jira

  • Bachelor’s degree in network administration, information technology, or computer science
  • 6+ years of experience supporting technical enterprise solutions
  • Previous experience in IT, security or systems support, or network administrator positions preferred
  • Must hold network certification – CCNA/CCNP – Routing/Switching
  • Possess excellent analytical and problem-solving skills
  • Ability to perform well under pressure
  • Work well independently and in team settings
  • Be a confident communicator
  • Fluent English speaking and writing skills

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.7 billion company with 115,200+ professionals across 90 countries, helping over 903 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

We are part of the USD 19 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership

Similar Jobs

People Also Considered

Career Advice to Find Better