Walk-in for Fresher's at CSS Corp at Hyderabad on 11-Jan-2020 (Saturday)

Walk-in for Fresher's at CSS Corp at Hyderabad on 11-Jan-2020 (Saturday)

Hyderabad / Secunderabad
0 - 2 Years
Not Specified

Job Description

Walk-in for Fresher's at CSS Corp at Hyderabad on 11-Jan-2020 (Saturday)

Experience - Fresher
Walk-in Location - Nanakramguda, Hyderabad
Work Location - Kondapur, Hyderabad
Walk-in Date - 11-Jan-2020 (Saturday).
Time - 11 AM to 5 PM


Job Description 

Principle duties and responsibilities

• Year of Passing - 2017 to 2019 (No standing Arrears/Backlogs)
• Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
• Provides L1 & L2 remote support on Google software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
• Uses troubleshooting techniques to identify network related issues
• Provides system administrative support and basic hardware troubleshooting on Google desktops, laptops, VMs and Servers
• Help Google employees with access & account issues based on defined/documented guidelines, policies and procedures
• Attends required technical training sessions and makes effective use of KBs to address issues efficiently
• Complies with schedule adherence to ensure the overall service level targets are achieved
• Identifies and provides input on unique (or) recurring user problems
Knowledge, Skills and Abilities

• Working knowledge of Windows OS and basic knowledge on Linux OS
• Working knowledge of PC architecture/technology
• Working knowledge and understanding of policies and procedures and the ability to determine the course of actions based on given guidelines
• Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
• Good organisational skills
• Good Analytical & Cognitive skills
• Excellent telephone and customer handling skills
• Ability to deal professionally with irate customers
• Ability to learn new products and technologies
Should be willing to work on rotational shifts and rotational week offs.

Contact Person: Venumadhav Manchiraju

Walk In details: 

Walk-in Date - 11-Jan-2020 (Saturday).
Walk In Time - 11 AM to 5 PM


Venue:

CSS Corp Pvt Ltd
1st Floor, Sohini Tech Park
Financial District,
Nanakramguda, Hyderabad – 500032,
Telangana


About

companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer product space, along with proven pedigree in Infrastructure Management, help customers increase revenues, optimize costs, enhance IT availability and business efficiency, to more than 100+ customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

Our three lines of business include Tech support, infra support & carrier and network support. Technology support is in our DNA With over 5,500 technology professionals across 13 locations globally, we have a rich heritage of 14+ years in managing large and complex support ecosystems. From home devices, whether its enterprise or consumer, datacenters, applications and desktops to services, we have built our reputation on delivering stellar customer experiences. Because we chart the right support strategy, deploy the right processes and technology to enable it, and then execute impeccably – every day and every interaction.

About Recruiter

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Followers

Functions : IT

Industries : ITES/BPO, IT/Computers - Hardware, IT/Computers - Software

Skills/Roles I hire for: Support

level Hiring For: High Level, Top Management

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