AR Caller - GRADE 3
CUSTOMER CARE VOICE SENIOR REPRESENTATIVE
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services has focused on impacting the core of business operations with industry- leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA Services currently seeks a CUSTOMER CARE-VOICE SENIOR REPRESENTATIVE to join our team in Noida.
• Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
• Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
• Analyzing medical insurance claims for quality assurance
• Resolving moderately routine questions following pre-established guidelines
• Performing routine research on customer inquiries.
• Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
• Ability to work regularly scheduled shifts from Monday-Friday 17:30 pm to 3:30am IST.
• University degree or equivalent that required 3+ years of formal studies of the English language.
• 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
• 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement. All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
Walk In details:
Functions : Human Resources
Industries : ITES/BPO
Skills/Roles I hire for: AR Callers, Customer Support
level Hiring For: Junior Level, Mid Level
Designation : Sr. Advisor (Sales) Shift Timings (Dayshift) : Fixed : 10am to 7pm Salary : upto 5 LPA + Incentives (Variable upon Experience) Other Benefits : 2 Way Transport (Pick n Drop) * Qualifications: Any Graduate / UG (12th & Above)
Hiring For US Inbound Customer Service Process 5 Days Work + Sal 30K/ M + Cab Call at 9740917486
· It is B2B sales/ corporate sales/ end to end support to the business clients · You are going to acquire a thorough understanding of key customer needs and requirements. · You will be connecting to big corporate clients.
Job Summary: Designation: Sales Executive Process: Inbound, Outbound, Lead Generation Location: Thane Salary: 15K to 30K (Monthly)+ Unlimited Incentives Shift: Day Shift Week Off: Rotational Week of between Monday to Thursday
Urgent Hiring for Fresher/Online Data Entry/Data Entry Operator/Data Base Administrator/Data Entry Officer/Form Filling and AD Posting kind of Data Entry jobs with 0-5 Yrs Exp-Candidate can work from any locations-for more info- Contact @ 9890601688
Walkin with resume & walkout with offer!!! Walk in @Hexaware meet HR Rohan or call for any Query 7021123732 Kindly mention HR Rohan on top of your resume Hexaware is hiring for Domestic Process- Job Location : Ghansoli, Navi Mumbai
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