Voice & Accent Trainer

Voice & Accent Trainer

Vibrant Hr Consultancy
Bengaluru / Bangalore
2 - 7 Years
Not Specified

Job Description

Greetings From Vibrant HR Consultancy..
We have Immediate Openings For Voice & Accent Trainer


Designation - Voice & Accent Trainer
Location - Bangalore
CTC- Upto 4.5 L
Shift- US Shift

Desired Skill -

  • Good Communication Skill
  • Should Have technical knowledge of English Communication - intonation , syllabus, Punctuation, Parts of speech etc
  • Willing to work in night shift
  • Should have exp of working as a voice coach for a transactional process
  • Good knowledge on customer service and call handling skills
  • Willing to work with Operations to understand the coaching Opportunities
  • Needs to process presentation , feed back and coaching skill to conduct new hire training
  • Monitor Calls and do SBS to Improve communication and soft skill of the technicians
  • Provide Coaching & feedback to enhance agent performance on C - Sat
  • Prepare and implement action plans
  • Analyse the coaching / training needs of the agents & supports them in delivery
  • Participate in calibrations to ensure consistent scoring & feedback delivery approach

Interested Candidate Please Share Your Updated Resume to [HIDDEN TEXT] OR Contact - 080-42049136
Thanks & Regards
Girija
Team Vibrant

Welcome........


Vibrant HR Consultancy Services is a professional recruitment firm catering to the needs of various companies across verticals. Vibrant is based out of Bangalore & services clients across India. Since our inception, we have been in the business scenario with a mission of serving the companies with the speed and quality that is required.

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