Greetings from 2COMS Consulting Pvt. Ltd.
Leading MNC hiring for the role of Desktop Support Engineer
Must be a graduate
IT Executive 2+ Years (BCA,BE/BTech) OR 3+ years (IT Diploma) BE/B-Tech/IT Diploma/BSc
Minimum 50% throughout the educational qualification
Maximum 2 years gap in education as well as job can be considered
Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
Interact with numerous computer platforms in a multi- layered client server environment.
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
Trains and orients staff on use of hardware and software.
Recommends and / or performs upgrades on systems to ensure longevity.
Works with procurement staff to purchase hardware and software.
Assesses functional needs to determine specifications for purchases.
Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals.
Troubleshoot Network connectivity (L AN) issues.
Installation of desktop and hardware like CD-ROM, soundcards, etc .
Operating Systems (OS) installation / re-installation, upgrades and patches for desktops.
Software installations such as MS-Office, Acrobat Reader, mail client etc. 6.
Installation of anti-virus on desktops and remove Virus.
Configuration of Print devices (network and local) on desktops.
Desktop Configuration - Network, mail client, internet etc.
Co-ordinate with vendors for support
Configuration of devices attached to laptops ( PDA)
Application support, Desk side for business applications.
Should provide Remote support on Phone or through tool.
Salary: 17k CTC (13.5k Inhand)
Shift: Mon to Sat (8am to 10pm)
Comfortable in rotational shifts
Smart and go getter personality
One way cab facility available
Should be comfortable to work in client location
Interested candidates can send their resumes on [HIDDEN TEXT] or can call at 7008997913
Thanks & Regards
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