US Process

US Process

Company Name Confidential
Gurgaon / Gurugram
1 - 2 Years
240000 - 350000 INR

Job Description

Job Description:-
Ability to understand/ diagnose the customer's technical problem and action accordingly.
Responsible for individual sales revenue target (predetermined by the business).
Handling irate/demanding customers - where necessary, in a tactical manner.
Achieve Call Quality requirements as outlined via Call Monitoring Guidelines .
Emphasizing on key words, handling objections and using product/service benefits to respond to
customer’s queries.
Open to feedback & learning.

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Functions : Human Resources

Industries : ITES/BPO

Skills/Roles I hire for: Bpo

level Hiring For: Junior Level, Mid Level