Urgently hiring for customer care executive in an International Bpo

Urgently hiring for customer care executive in an International Bpo

Company Name Confidential
Kolkata
0 - 4 Years
Not Specified

Job Description

Job Description
Hi,
Greetings from Smart Solutions Pvt.Ltd !!!
Designation : Customer Care Executive/Sr. CCE/Team Leader
Industry : International Bpo

Process: outbound voice process (lead generation /sales)

Shift Timing :
• Morning (8:00 am - 5:00pm)
• Salary : 9500- 15000/- pm (depends on last drawn CTC & Incentives).
• Night (8:30 pm- 5:30am /9:30 pm - 6:30am)
• Salary : 10000 - 30000/- pm (depends on last drawn CTC & Incentives).
• PART TIME : 5:30 pm - 10:00 pm
• Salary : 5000-10000/-pm (for part time).
Experience : 0 to 7 years
Job location : Shakespeare Sarani -kolkata- Nearby Maidan/Rabindra sadan Metro station.
***Saturdays & sundays off***

Responsibilities and Duties:
• Handling Outbound calls.
• Identify and Assess customers needs to achieve satisfaction.
Required Experience, Skills and Qualifications:
• Excellent Communication skills in English is mandatory
• Qualification - Class10th and above.
• Age - 18 to 35yrs.
• Fresher / Experience both are welcome.
• Customer Care experience with hands on experience handling Overseas Customers will be preferred.
• For team leader minimum 1yr exp required in outbound process as TL.
Benefits:
• Salary on time.
• Fixed shift
• Salary negotiable for experienced
• Fixed salary +attractive incentives.
• Easy selection for freshers.
• Training provided
• Good working environment
Direct company!! No charges!!

Students are most welcome for this job!!

Interested candidates can contact 'HR TULIKA @ 9836798739' for details

Interview Timings :
Monday to Friday (10:30am to 6:30pm) & Saturday (10am - 1pm) .

Please call and schedule before coming.
Walk-In along with hard copy of your updated resume at:
Smart Call Centre Solutions Pvt.Ltd
16A, Shakespeare Sarani Road
Kolkata -700071.New B.K. Market (6th floor). Near Birla Planetarium and Maidan Metro Station.opposite : Nagaland house.
**Please write 'HR TULIKA' on top of your CV as reference code at the time of interview **

Regards,
HR TULIKA
9836798739
Smart call center solutions(p)ltd
www.smartcallcentersolutions.com

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Industries : ITES/BPO

Skills/Roles I hire for: Call Center, Customer Service, Inbound

level Hiring For: Mid Level

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