Urgently hiring for a Team Leader ( BPO )

Urgently hiring for a Team Leader ( BPO )

Obtenir Solutions Private Limited
Hyderabad / Secunderabad
3 - 6 Years
200000 - 330000 INR

Job Description

Job Description: 

Managing an average team of 17 members.
Achieve targets of sales and service.
Attrition and shrinkage management. Maintaining SLA target on a monthly basis to achieve desired KPI s including absenteeism and attrition within the team.
Prepare schedules for the teams and ensure attendance.
Compliance to login, log out & scheduled breaks of agents

Good Communication Skills. 
Strong team management Skills. 
Minimum 1 year of experience as Team Leader. Contact center experience mandatory.

Location: Uppal ( ocharam ) 
Industry: BPO - BFSI. 

Thanks & Regards

Obtenir Solutions Pvt Ltd

About Recruiter



Functions : Customer Service/Call Centre/BPO, IT

Industries : ITES/BPO, IT/Computers - Software, Other, KPO/Analytics

Skills/Roles I hire for: Angular Mobile Developer, Android JS, Iphone, IOS, Phonegap, Ionic, Software Engineer

level Hiring For: Junior Level, Mid Level, High Level, Top Management

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