Urgently hiring for a Team Leader ( BPO )

Urgently hiring for a Team Leader ( BPO )

Obtenir Solutions Private Limited
Hyderabad / Secunderabad
3 - 6 Years
200000 - 330000 INR

Job Description

Job Description: 

         
Managing an average team of 17 members.
Achieve targets of sales and service.
Attrition and shrinkage management. Maintaining SLA target on a monthly basis to achieve desired KPI s including absenteeism and attrition within the team.
Prepare schedules for the teams and ensure attendance.
Compliance to login, log out & scheduled breaks of agents

Skills: 
Good Communication Skills. 
Strong team management Skills. 
Minimum 1 year of experience as Team Leader. Contact center experience mandatory.

Location: Uppal ( ocharam ) 
Industry: BPO - BFSI. 


Thanks & Regards
Manasa
 6304576346

Obtenir Solutions Pvt Ltd

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