Urgent Opening For Desktop Support Engineer L2 Position in Bangalore

Urgent Opening For Desktop Support Engineer L2 Position in Bangalore

2COMS Consulting Private Limited
Bengaluru / Bangalore
2 - 4 Years
100000 - 200000 INR

Job Description


Greetings from 2coms.
We are currently hiring for A Leading MNC in Bangalore
For Further Details check the information below:
JOB DESCRIPTION
DESKTOP SUPPORT EXECUTIVEDL2

  1. Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues
  2. Creating OS images to reduce the OS deployment time
  3. Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop Hardware
  4. Escalation handling & Knowledge of DHCP and DNS .. function of DORA process..
  5. Desktop /Laptop Inventory management
  6. Coordinating with Asset tracker for maintenance of Asset Management
  7. Mentoring FMSs teams unresolved issues
  8. Leading the FMS Team in absence of Team Leader
  9. Ability to quickly analyze & diagnose technical problems
  10. Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members
  11. Problem determination and resolution within SLA's
  12. Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
  13. Ability to acquire; new skills & keep them updated
  14. Work with Local & Global Teams
  15. Proactive and clear communication skills
  16. Quality and Process Knowledge

JOB REQUIREMENT
1. Minimum 2years experience needed as Desktop Support Engineer.
2. Good Communication Skill is needed.
3. Graduate is a must. From a Regular Institute.
4. Aggregate of 10th, 12th & graduation Must be 50% or above.
5. Must be flexible to work in rotational shift.
6. Must be Flexible to work on Saturdays
NOTE
Salary : 15000 NTH + Pf & ESI
6 Days working
Cabs will be provided
LOCATION : BANGALORE
Interested Candidates Mail your resume to [HIDDEN TEXT]
For more information call at 6363119456
Thanks,
Regards,
HR AIMAN

2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day.

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