Urgent hiring for Reservation Executive_Gir, Sasan (Gujarat)

Urgent hiring for Reservation Executive_Gir, Sasan (Gujarat)

Rafa International Private Limited
Gir
1 - 3 Years
Not Specified

Job Description

Hiring for a leading Hotel industry.


Position - Reservation Executive

Experience - 1-3 years

Qualification - Any

Job Location - Gir, Sasan (Gujarat)

Job Description: -

  • Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
  • Processes reservations from the sales office, other resort departments, and travel agents.
  • Knows the type of rooms available as well as their location and layout.
  • Knows the selling status, rates, and benefits of all packages plans.
  • Knows the credit policy of the resort and how to code each reservation.
  • Creates and maintains reservation records by date of arrival and alphabetical listing.
  • Determines room rates based on the selling tactics of the resort.
  • Prepares letters of confirmation.
  • Communicates reservation information to the front desk.
  • Processes cancellations and modifications and promptly relays this information to the front desk.
  • Understands the resort's policy on guaranteed reservations and no-shows.
  • Processes advance deposits on reservations.
  • Tracks future room availability on the basis of reservations.
  • Helps develop room revenue and occupancy forecasts.
  • Prepares expected arrival list for front office use.
  • Assists in preregistration activities when appropriate.
  • Monitors advances deposit requirements.
  • Handles daily correspondence. Responds to inquires and makes reservations as needed.
  • Makes sure that files are kept up to date.
  • Maintains a clean and neat appearance and work area at all times.
  • Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow
  • employees.
  • Walk around with the client and ensuring that they secure whatever services they are in need of.
  • Getting information about areas of interest in order to target more clients in particular seasons.
  • Making arrangements for clients travel programs.
  • Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.
  • To be aware of all front office procedures and assist with reception duties when required.
  • To be fully aware of and adhere to health and safety, fire and bomb threat procedures.
  • Willing to undertake any reasonable request made by management in any other areas of the house.
  • Configuring rates on the resorts property management system

RAFA International is a trusted name in global market and we work as a partner with our clients in solving the hardest problems challenging their business needs and the world.

The solutions we develop in partnership with our clients transform not just companies but also entire industries and even segments of society.

At the core of our business and our organization is close collaboration—among our employees at all levels and with our clients. Working together, our people continually challenge themselves and their colleagues to develop and implement innovative new approaches.

We at RAFA International are not in boundaries and we are exploring our self in diversified business activities not limited in Head Hunting, Recruitment Services, Executive Search, Human Resource Outsourcing, Employment Verification, Business Consulting, Web Designing and Development, Mobile App Development, Digital Marketing Services, Training and Certifications, Information Technology, Health Care, Hospitality, and Engineering Support Services but many other sectors as well.

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