Urgent hiring for Air Ticketing Executive

Urgent hiring for Air Ticketing Executive

Company Name Confidential
Bengaluru / Bangalore Delhi
0-3 years
459999 - 680000 INR

Job Description

They provide information regarding dates, schedules, availability, and prices of flights. Ticket Agents are expected to sell flights and other products the airline may offer, as well as assist passengers with inquiries or other requests, such as flight changes or cancellations.
Responsibilities: Greeting passengers and customers that approach their counter:
Answering questions regarding dates, prices, and availability of flights;
helping passengers and customers with inquiries regarding changes or cancellations; and
promoting special offers.
Issuing flight tickets:
Using computer reservations systems to check availability;
taking note of the passenger’s personal information, including passport number, when travelling international;
accepting payment from passengers and customers;
confirming the purchase with the passenger; and
handing the ticket and receipt to the passenger or customer.
Helping passengers check-in for flights:
Confirming passengers’ personal information;
confirming that their reservation information matches the flight’s;
checking their luggage;
charging overweight luggage fees when necessary; and
helping passengers with special needs, such as low or limited mobility, unaccompanied minors, or passengers travelling with pets.

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