Transaction Processor

Transaction Processor

2COMS Consulting Private Limited
Mumbai
0 - 50 Years
125000 - 175000 INR

Job Description


Greetings from 2COMS team,
We are currently hiring for a leading MNC at Airoli,Mumbai.This is an ideal opportunity for talented graduates looking for a stable entry-level role to establish their career in non voice or email chat process. In this Covid-19 situation we have a great opportunity for freshers.
MODE OF INTERVIEW- 2 TELEPHONIC ROUNDS
Job Profile :International non-voice process
Job Description:

  • To provide e-mail chat support to the client of the leading MNC.
  • Ensuring customer queries are answered to their satisfaction.
  • Handling customer complaints and accordingly forwarding them over to a supervisor.

Roles and Responsibilities:
  • Analyze/Review data and research in various systems and tracking tools.
  • Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems.
  • Assess and resolve non-standard and standard issues or problems.
  • Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
Qualifications and eligibility criteria:
  • Qualification- BA, BCOM,BBA,BMS(NO TECHNICAL PROFILE)
  • Good Verbal/written communication.
  • Good analytical/computer skills (Excel skills, email writing)
  • Freshers only(2018-2019)
  • Must have all hardcopy of mark sheets from 10th upto 6th sem of graduation without any backlogs, aadhar card and pancard.
  • Immediate joiners only.

Salary Offered :Freshers- Rs 12100 in hand per month and 15k ctc
Shift time:Night shift 5:30 pm to 3:00 am(Mon to Fri),Sat & Sun fixed off
Benefits: 2 ways cab facility within 30 kms from the work location+PF+ESIC and
Due to lockdown free laptop/desktop will be provided to the candidate's location to start work from home with proper training provided
Work Location :Airoli, Navi Mumbai
CANDIDATE MUST BE PRESENT WITHIN 30KMS FROM AIROLI AND MUST BE COMFORTABLE WITH SHIFT TIME
Interested candidates can drop their resume on following mail id : [HIDDEN TEXT] and contact on 7873887998

Thanks & Regards,
Miss Tushar Bala Barik
Recruiter
2COMS Consulting Pvt Ltd
Office hours- 11 am to 5:30 pm(2nd,4th sat and all Sundays off)

India's Leading Staffing & Recruitment Company 2COMS has gained a rich diversified experience in handling various types of HR solutions and services ranging for Recruitment Solutions, Contract Staffing, Flexi Force, Payroll Outsourcing , Skill Development, Recruitment Process Outsourcing in various Industries

Similar Jobs

People Also Considered

Career Advice to Find Better