Transaction Processing

Transaction Processing

2COMS Consulting Private Limited
Mumbai Mumbai City Navi Mumbai Thane
Fresher
120000 - 150000 INR

Job Description

Greetings from 2COMS team,
We are currently hiring for a leading MNC at Airoli,Mumbai.
MODE OF INTERVIEW- 2 TELEPHONIC ROUNDS
Job Profile : International non-voice process
Job Description:
To provide e-mail chat support to the client of the leading MNC.
Ensuring customer queries are answered to their satisfaction.
Handling customer complaints and accordingly forwarding them over to a supervisor.
Roles and Responsibilities:
Analyze/Review data and research in various systems and tracking tools.
Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems.
Assess and resolve non-standard and standard issues or problems.
Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
Qualifications and eligibility criteria:
Qualification- BA, BCOM,BBA,BMS(NO TECHNICAL PROFILE)
Good Verbal/written communication.
Good analytical/computer skills (Excel skills, email writing)
Freshers only(2018-2019)
Must have all hardcopy of mark sheets from 10th upto 6th sem of graduation without any backlogs, aadhar card and pancard.
Immediate joiners only.
Salary Offered : Freshers- Rs 12100 in hand per month and 15k ctc
Shift time: Night shift 5:30 pm to 3:00 am(Mon to Fri),Sat & Sun fixed off
Benefits: 2 ways cab facility within 30 kms from the work location+PF+ESIC and
Due to lockdown free laptop/desktop will be provided to the candidate's location to start work from home and proper training will also be given
Work Location : Airoli, Navi Mumbai
CANDIDATE MUST BE PRESENT WITHIN 30KMS FROM AIROLI AND MUST BE COMFORTABLE WITH SHIFT TIME
Interested candidates can drop their resume on following mail id : [Confidential Information] and contact on 7873887998
Thanks & Regards,
Miss Tushar Bala Barik
Recruiter
2COMS Consulting Pvt Ltd
Office hours- 11 am to 5:30 pm(2nd,4th sat and all Sundays off)

2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.

2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.

2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.

2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.

Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.

By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.

About Recruiter

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Active jobs

Functions : Human Resources

Industries : ITES/BPO, IT/Computers - Software, KPO/Analytics

Skills/Roles I hire for: Good Knowledge in IT-Domain

level Hiring For: Junior Level, Mid Level

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