Trainer / Senior Trainer - AR

Trainer / Senior Trainer - AR

RND Softech Private Limited
Coimbatore
2-5 years
Not Specified

Job Description


Identify training needs by evaluating strengths and weaknesses
Translate company requirements into trainings that will groom employees for the next step according to process requirement
Build annual training program and prepare teaching plans
Develop or oversee the production of classroom handouts, instructional materials, aids and manuals
Acclimate new hires to the business and conduct orientation sessions
Deliver training courses
Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
Periodically evaluate ongoing programs to ensure that they reflect any changes
Job Criteria:

o On paper relevant experience is must a minimum of 2 years
o Must have a good throughput percentage, hands on experience in conducting OJTs and TNI etc.
o Must hold an active passport.
o Excellent Communication. Skills
o must be willing to work in US shifts.

o Candidates having experience in a call center as an AR caller would be given preference

We are a BPO , founded in 1999 .
RND Softech that has grown into one of the leading organizations based out of Coimbatore .
Part of PSG - Karthikeya group that has its presence in Education, Health services, textile engineering, IT and ITES Sectors

Our clients are spread across 3 continents and we have 900+ employees working with us .

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