Territory Manager-Consumer Durable Loan Open Market

Territory Manager-Consumer Durable Loan Open Market

3-5 years
Not Specified

Job Description

Job Description
Job Title - Territory Manager- Consumer Durable Loan
Place of work - Delhi
Business Unit - Retail Banking
Function - Retail Banking
Job Purpose:
The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities:
  • Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area
  • Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met
  • Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized.
  • Ensuring quality portfolio by minimizing delinquency and rejection
  • Extensive knowledge and understanding of retails assets, products and operations
  • Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
  • Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice
  • Ensure the successful adoption of internal compliances & regulatory framework across the business

Managerial & Leadership Responsibilities:
  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
  • Create environment for team to focus on automation and digital enablement to fulfil customer's needs holistically
  • Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualifications:
Graduate - Any
Post Graduate - Any
Experience: Minimum of 3-5 years + of experience in Sales.

Job Details

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