Telephonic Interviews going on For top MNC- Non Voice Process.. Lucrat

Telephonic Interviews going on For top MNC- Non Voice Process.. Lucrat

2COMS Consulting Private Limited
Kolkata
1 - 5 Years
175000 - 300000 INR

Job Description


Job Location: Kolkata
Salary: Upto 17k
Exp: Min. 6-8 months.
Experience in chat process domestic/international preferred
Work from home till the lockdown period.
Education: Min. 10+2.
Call 8777560084
Requirements:
Typing speed: High (40wpm) beacuse the employee will have to handle multiple screens while resolving the customer problems.
10+2/graduate/PG
Good Verbal and written communication skills is a mandate.
should be flexible to work in shifts: 24*7*365
should be flexible with US holidays
Should have knowledge about the US time zones.
5 days working 2 rotational week-off( not necessarily Saturday or Sunday)
candidate should have a win8 or above-configured system with 4gb ram min. Desktop or laptop is mandatory with a stable internet connection(wifi or broadband)
candidate should also be flexible to work in night shifts.
one way pick up or drop provided when office work starts.
Polite empathetic candidates fit this job role.
sound knowledge of word and excel
Responsibilities:
Maintain customer records by updating information.
Resolves product and service problems following the SOP's. Determining the problems and giving correct resolution.
analyzing customer needs
basic customer handling protocol to be followed
End-to-End customer management and order management.
Be the first to grab this offer with a renowned brand call 8777560084 or send resume at [HIDDEN TEXT]
Regards,
Trina Roy Karmakar
HR Recruiter

2Coms Consulting Pvt Ltd.

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