Telephonic Interview In MNC For Desktop L2 Support Engineer

Telephonic Interview In MNC For Desktop L2 Support Engineer

2COMS Consulting Private Limited
1 - 3 Years
125000 - 250000 INR

Job Description

Greetings from 2Coms Consulting Pvt. ltd
Excellent Requirement In MNC For Desktop L2 Support Engineer@ CHAMARAJANAGARA / FARIDABAD

  • Job Description- Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues.
  • Creating OS images to reduce the OS deployment time.
  • Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop Hardware.
  • Escalation handling & Knowledge of DHCP and DNS. Desktop /Laptop Inventory management
  • Coordinating with Asset tracker for maintenance of Asset Management
  • Mentoring FMS teams unresolved issues Leading the FMS Team in absence of Team Leader
  • Ability to quickly analyze & diagnose technical problems Independently generates solutions based on analytical, technical skills and business knowledge
  • Mentor and train other team members Problem determination and resolution within SLA's Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations Ability to acquire; new skills & keep them updated,
  • Work with Local & Global Teams.

Roles and Responsilibilities-
  • The Desktop support Engineers shall provide assistance to the IT users
  • The Engineers will be deployed full-time as per the project timings as required.
  • Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting,adhering to resolution time
  • Troubleshoot problems with Laptop Hardware, Application, printer and OS Configuration of devices attached to laptops.
  • Skills to provide Remote support on Phone or through tool Management of user accounts and access controls to client data Should handle installation and configuration of Antivirus Software on all the Desktops and update Anti-Virus patches.
  • Support, administration and management of Windows NT/2000/XP workstations and/or servers Configuring Microsoft Outlook / Outlook Express
  • Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications
  • Response & closure of calls within committed norms Reducing repetitive calls, Backup & Restoration.

Eligibility Criteria:
Candidate should have Good communication skills.
Qualification-Any Graduate
Shift: - Day Shift
Salary- Rs20k CTC
LOCATION - TkChamarajanagarDt Karnataka Pincode : 571440 Landmark : Near Gundal Jalashaya
FARIDABAD - Adani Gas Limited
Plot: 18, Sector 20B, Near Bata Chowk Metro Station,
Faridabad, Haryana
Must have secured more than or equal to 50% in entire academic.
No educational or career gap( gap until 2 yrs will be considered)
No Distance/Correspondence/Open Schooling course are allowed.
Cab facility One sides (Free of Cost)
Immediate joiner can only apply
Candidate should Have 1-2 Year Experience In Desktop Support
Interview Mode Telephonic Or Video Calling
Interested candidates can forward their resumes [HIDDEN TEXT] or call
Thanks and Regards
Sakti Nibedita Panda..
Email: - [HIDDEN TEXT]
Call: - 7008997691/7854086016
Roles and Responsibilities
Desired Candidate Profile
Perks and BenefitsRoles and Responsibilities
Desired Candidate Profile
Perks and Benefits

2COMS has gained a rich diversified experience in handling various types of HR solutions and services ranging for Recruitment Solutions, Contract Staffing, Flexi Force, Payroll Outsourcing , Skill Development, Recruitment Process Outsourcing in various Industries.

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