Technology Service Analyst

Technology Service Analyst

Deutsche Bank
5-8 years
Not Specified

Job Description


Position Overview

The newly rebranded Cloud & Platform Technology (CPT) franchise sits within Group CIO as part of the Group CTO function. We are responsible for forward looking technology across Deutsche Bank (DB) and offer 4 macro products: Application Platforms, Data & Analytics, Process & Automation and Developer Tooling. We aspire to be the benchmark technology organization in DB.
The goal of Developer Tooling is to provide enterprise development tools as services for teams across Deutsche Bank, enabling them to reach higher levels of maturity in their process. These services consist of all necessary to support teams from initial Program/Project investment governance decisions and subsequently management through development, testing, deployment as well as compliance with the Bank's software processes. Tools such as Bitbucket, JIRA, Confluence, TeamCity, Artifactory, MF ALM.
The role comprises engineering expertise in design, deployment and maintenance of DT tools, SME of the application in terms of operational knowledge as well as requirements. Working with the product owner, level 2/3 teams, vendor contacts and the engineering team to handle daily operational tasks and long-term projects. Typical operational tasks may include designing and implementing automation for application deployments, application upgrades, application & data migrations. Also understanding and adherence with bank policy and standards related to security and production release controls and working with the rest of the SDLC team to ensure the full compliance.
Engineer
You'll be an engineer with 5+ years of experience and join a team of other enthusiastic individuals striving to innovate, design and build solutions that meet comprehensive requirements. You'll be familiar with the SDLC and Agile practices and able to translate requirements into technical solutions whilst communicating effectively both in and outside your team. You'll have development skills, familiar with IDE's and development tool sets.
Senior Engineer
You'll be a well-seasoned software engineer with 8+ years of experience and join a team of other enthusiastic individuals striving to innovate, design and build solutions that meet comprehensive requirements. You'll be very familiar with the SDLC and Agile practices and able to translate requirements into technical solutions whilst communicating effectively both in and outside your team. You'll have development skills, familiar with IDE's and development tool sets. You'll be a mentor in the team and help others build solutions and identify inaccuracies efficiently through reviews. You'll excel as an engineer and a role model for others to follow with exposure to team leading.
What we'll offer you:
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.
You can expect:
  • Competitive salary and non-contributory pension
  • 30 days holiday plus bank holidays, with the option to purchase additional days
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
  • The opportunity to support a wide-ranging CSR programme + 2 days volunteering leave per year

Skills and experience:
  • Strong experience and commitment to deliver in Agile process highlighting change while accelerating delivery.
  • Minimum 8+ years of overall hands-on experience in DevOps, SRE and L3 Support.
  • Excellent communication and problem-solving skills with team culture
  • Demonstrable experience of using market-leading development tools

Specific Technology Skills
Must Have
  • Strong knowledge of Windows, UNIX/Linux OS
  • Strong experience in monitoring (Prometheus/Grafana/Splunk/Stackdriver), managing infra, network and troubleshooting
  • Strong scripting (Python/Shell) and Ansible experience
  • Working experience of Cloud (Preferably GCP), Kubernetes and Helm
  • Good database knowledge

Desirable
  • Working knowledge with ServiceNow
  • Working knowledge of database administration (Oracle, Postgres)
  • Working knowledge of application monitoring (Prometheus)
  • JAVA development experience
  • GCP

How we'll support you:
  • Training and development to help you excel in your career
  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression

About us and our teams:
Please visit our company website for further information:
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about diversity and inclusion at Deutsche Bank.

Job Details

Employment Types:

Function:

IT

At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential.
We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity.
Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve.
Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background.

Job Source : www.db.com

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