Technology Analyst - IT infrastructure operations

Technology Analyst - IT infrastructure operations

Infosys BPM Limited
4 - 8 Years
Not Specified

Job Description

Infosys BPM is hiring for IT infrastructure operations for Pune location on 20th Feb 2020 (Thursday)
Mention 'DS Mythri' on top of your resume before submitting.
Please ask your friends /Colleagues also to walk for the drive if their profile matches the requirement.
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
Interview details:
Date: 20th Feb 2020
Time: 12pm to 4 pm
Venue: IBPM 1, Lower ground floor, Hinjewadi phase 2, Pune
Point of contact: Radhika Potphode
Job Description:
Technology Analyst – IT Services – 4A
1. 4+ years’ relevant experience in working on IT infrastructure operations in MNC environment.
2. Experience in managing multiple Active Directories, WSUS, Anti-Virus Servers, MDT servers, Hyper-V, IIS etc…
3. Active working knowledge of Windows, networking, storage, firewalls, security practices and certifications like MCSE, CCNA, ITIL processes etc…
4. Excellent customer facing capabilities, communication, analytical, problem solving and decision making skills
5. Day to day management of IT infrastructure operations
6. Understanding of problem definition and problem management process defined by ITIL framework
7. Knowledge of incident management processes to collate and analyse incident details, associate it to the respective configuration item etc
8. Understanding of IT asset management and logistic process.
9. Knowledge of change and release management process as defined by ITIL framework
10. Optimally organizes the workload across the team by making accurate time and work allocation estimates and schedules work based on complexity.
11. Attend and organize calls to address escalations raised by user and clients to provide solution
12. 24/7 support exposure preferred.
13. Excellent knowledge in MS Products, MS Excel, Word, Power Point, Outlook, Visio, Project, Office 365 etc...
Mandatory Documents:
Carry a printout of this mail along with your profile.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
Marks sheets (10th, 12th, UG & PG if any)
Experience letters, 3 months’ pay slips, relieving letters if any with previous company
Sr. Recruiter | Talent Acquisition Team
Infosys BPM Ltd

Infosys BPM, the business process management subsidiary of Infosys (NYSE: INFY), provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experiences

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