Technical Writer - TechPubs - PMG

Technical Writer - TechPubs - PMG

GEP Worldwide
3-6 years
Not Specified

Job Description


What you will do
  • Develop content about the product in the form of manuals, guides, FAQs, and release notes
  • Liaise with stakeholders during release cycles to prepare release notes, updates to existing content, or generate new content
  • Participate in release walkthroughs to gain an understanding of upcoming releases
  • Adhere to strict delivery timelines according to the product's release cycles
  • Communicate proactively with customer-facing stakeholders about release notes and updates to product documentation
  • Review existing and new content in order to prepare it for localization in multiple languages
  • Ideate within the documentation team to identify innovative ways for sharing and accessing content
  • Serve as a trusted advisor for stakeholders who need on-demand support in technical content creation
What you should bring
  • Excellent Attitude + Outstanding Team Sense + Quest to learn newthings everyday
  • High proficiency in English. Flawless and convincing writing and micro attention to detail and Able to represent complex topic in simplified flow diagram
  • At least 3 years rich experience in Technical Writing and related technology and Document Development Lifecycle in SaaS environment/products
  • At least 3 years rich experience in Rich experience Developing Manuals, Quick Reference Guides, FAQ, Product Videos in English for international audience
  • At least 3 Yrs + experience in delivering in Agile Development and delivery model with minimum 1 delivery a month cadence
  • Excellent communication skills in desired language(s)
  • Good knowledge on any market standard DITA, TBA authoring tool (Preferred Flair, Adobe, Oasis, Oxygen, MS Word)
  • Fair knowledge on different Style Guides (Microsoft, IBM, Apple, Splunk, Google)
  • Acquaintance in any of the Wiki tool like Confluence, DevOps wiki, SharePoint
  • Acquaintance with any of the project tracking for documentation like JIRA, Azure DevOps
  • Should have acumen for screen capturing/editing to add presentable screens in documentation.
  • Fair knowledge in markup languages like HTML, MarkDown, CSS
  • Excellent page design and publishing acumen on different layouts for different scenario and audience
  • Able to represent complex topic in simplified flow diagram
  • Should have acquaintance with Screen Capture and product Video Editors with voice over and closed captioning (Camtesia, Visio, SnagIt)
  • Acquaintance with captioning tool is added advantage
  • Should have fair acumen in manual software testing and installation of software

Job Details

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Company Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client's success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That's just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We're focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We're a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com.

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