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Technical Writer

Qualcomm
2-7 years
Not Specified

Job Description


Company:
Qualcomm India Private LimitedJob Area:
Engineering Services Group, Engineering Services Group > Technical Communications - Writing
General SummaryGENERAL SUMMARY:
Creates clear, accurate, and concise technical content by leveraging knowledge of technical writing principles, resources, and tools as well as various types of Qualcomm products and technologies. Edits, updates, and reviews content based on an understanding of project requirements to meet business goals and customer needs, in collaboration with other teams (e.g., Engineering, Business). Ensures technical content is standardized for ease of use by stakeholders and innovates on technical documentation creation process to align with industry standards and best practices.
The responsibilities of this role include:
. Works under some supervision.
. Responsible for own work. Decision-making is limited. Impact of decisions is readily apparent. Errors made typically only impact timeline (i.e., require additional time to correct).
. Requires verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.
. Some tasks require multiple steps which must be performed in a specific order directions or manuals can accurately document the steps necessary to perform the task.
. Some creativity may be required to troubleshoot technical problems or deal with novel circumstances.
. Limited problem solving required, generally in the nature of troubleshooting simple processes or technology.
The responsibilities of this role do not include:
. Does not provide supervision to others.
. Does not have financial accountability.
. Has no influence over key organizational decisions.
. Does not have a role in strategic planning.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
. Creates clear and accurate technical content with minimal guidance by using knowledge of technical writing principles, resources, tools, and Qualcomm processes, products, and technology, with minimal guidance.
. Edits and updates moderately complex content based on understanding of reusable content and project requirements to meet critical content goals and customer needs, with minimal guidance.
. Addresses and rectifies errors that were identified by team members in technical content. Incorporates changes to technical content from senior team member, SME, and/or reviewer feedback, with minimal guidance.
. Analyzes and/or gathers customer feedback to implement corrective actions that enhance document quality and customer usability, with minimal guidance.
. Formats and publishes technical content in a pre-defined structure or template to ensure document standardization, and to meet overall Qualcomm quality standards, with minimal guidance.
. Incorporates new tools, processes, and standards to increase efficiency and/or automate, keep up with industry standards and trends (e.g., online information delivery), increase content quality, and enhance document searchability, with minimal guidance.
. Provides suggestions for how to present technical content in an innovative way to increase customer usability. Applies suggestions from others or industry best practices to address problems in a new or different way.
. Collaborates with team members and stakeholders to complete technical content work.
. Executes individual project priorities, deadlines, and deliverables with minimal supervision.
Job Description
Produce quality end-user documentation and help manage Qualcomm's Intellectual Property.
Support engineers by planning, organizing, writing, formatting, editing, and releasing highly technical information deliverables such as data sheets, layout and design guidelines, specifications, programmer reference, user guides, debug guides, tutorials, APIs and presentations -- both hard and soft copy
Skills/Experience - Good English communication (writing) skills - 2 to 7 years of experience creating end-user documents in a high-tech technical publications environment
- Ability to design and develop technical information in a well-structured manner: concise, easy-to-use, etc.
- Skilled in Microsoft Word, Excel, and PowerPoint
- Experience with Adobe FrameMaker
- Experience with XML authoring tool/DITA
- Experience with authoring Technical Reference Manuals
- Familiar with Adobe Acrobat.
- Familiar with graphics packages
- Basic understanding of computer architecture
- Basic understanding of HTML design (for creating online documentation)
- Quick learner
- Good analytical skills
- Team player
Required Skills/Experience
2-7 years
Additional Skills
- Experience with XML and DITA standards
- Adobe Illustrator and Microsoft Visio skills
- Video creation and editing skills
- Programming skills
- Experience using CVS version control system
- Ability to understand chipset layout/circuit design
- Knowledge of mobile systems, CPU architectures, Modem, IoT, and digital interfaces
Education Requirements
Bachelor degree in Electronics, Telecommunications, Computer Science, Computer Engineering, or equivalent Masters a plus
Minimum Qualifications
Education:Bachelors - Communications, Bachelors - Computer Science, Bachelors - Engineering, Bachelors - English, See the required degree associated with years of work experience
Work Experiences:6+ years experience writing and editing software and/or hardware documentation and content with High School diploma or equivalent.4+ years experience writing and editing software and/or hardware documentation and content with Associate's degree.2+ years experience writing and editing software and/or hardware documentation and content.
Certifications:
Skills:
Preferred Qualifications
Education:
Work Experiences:1+ years experience working in a large matrixed organization. ,2+ years experience with programming (e.g., C, C++, HTML), computer architecture or systems. ,4+ years experience writing and editing software and/or hardware documentation and content. with Bachelor's degree.
Certifications:
Skills:Content Delivery, Knowledge Based Systems, Publishing, Technical Editing, User Experience (UX)
Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to (mailto:[Confidential Information]subject=Accommodation%20Support)
To all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate).

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