Technical Writer III

Technical Writer III

Commscope
Bengaluru / Bangalore India
5-8 years
Not Specified

Job Description


JOB DESCRIPTION
Everyone communicates. It's the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion.
Our experts are rethinking the purpose, role, and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment, and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers—we provide the essential expertise and vital infrastructure your business needs to succeed. The world's most advanced networks rely on CommScope connectivity
Work Location: Bangalore General Summary:
The technical writer team plays an integral role as the prime for installation, commissioning, software upgrades, software, and hardware feature functionality documentation for internal and external customers. The technical writer is part of the technical documentation team that delivers comprehensive and detailed publications related to our technology, products, processes, and operator procedures. Tasks include writing, editing, and quality control of several parallel streams of guides for our various programs.Duties and Responsibilities:
Work with PLM, R&D, and Technical Support to generate manuals, customer communications, release notes, MOPs (Method of Procedure), and other customer-facing documentation for CommScope wireless products. This includes the generation of documents for new products or communication and updating the existing documentation for release over release changes. Work with the extended team to collect input, generate documents following the policies and templates, and hold reviews. Publish the final documents to online repositories. Ultimately be responsible for the quality of the work and ensure that all customer-facing documents meet the encouraged and required levels of quality and are delivered on an agreed schedule.Education & experience:
Bachelor's degree in engineering, applied science, IT, communications, technical marketing, or technical writing, and 5 years of professional experience crafting and maintaining technical publications, including at least 1 year using CCMS, preferably version of DITA.Must-Have Skills:
  • Experience with CCMS, preferably DITA
  • Excellent English writing skills
  • Good interpersonal skills, ability to work with a variety of peer teams
  • Dedication to quality
  • Ability to optimally collaborate with diverse remote teams in different time zones
  • Self-driven and looking for ways to work around hurdles
  • Ability to multi-task and work with shifting priorities
You will excite us if you have:
  • Experience with Oxygen XML
  • Experience with Adobe Frame Maker
  • Experience with Microsoft SharePoint
  • Background in or exposure to mobile telephony, wireless networking, data networks, or hardware or software development
Why CommScope!
In today's always-on world, CommScope is pushing the bounds of communications technology. We are building better connections and shaping networks of the future. For more than 40 years, we've been leaders in innovating the network infrastructure of the future. Developments such as the Internet of Things, flawless connectivity, and 5G introduce new requirements and demand creative thinking. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
Commscope is an Equal Opportunity Employer.

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