Technical Support

Technical Support

Job Store Consulting
Mangalore
0 - 2 Years
Not Specified

Job Description


Job Description :
Technical Support: Providing back end support to customers through chat and email . Troubleshooting technical issues relating to websites
Expectation from the role:

  • Excellent written and verbal communication in the English language.
  • Ability to work well with a team in a fast-paced, constantly changing environment
  • Outstanding customer service skills and dedication to provide a great customer service
  • Ready to work in rotational shifts and to complete work as per expectations.
  • Ability to multitask and meet specific goals set by supervisors and management.

Attributes:
  • Graduated in BE, BTech, BCA, BSc IT, BSc CS, MCA & MSc
  • Excellent written and verbal communication in the English language.
  • Strong in Logical thinking and Learning Skills
  • Minimum Typing speed 35wpm & good in Keyboard Shortcuts
  • Able to handle 3 chats at a time
  • Knowledge on web hosting is an added advantage
  • Flexible to work - 24/7 - Rotational shifts including night shifts

As an employee they would be eligible for :
  • Shared Accommodation
  • Transportation in Mangalore city (certain pick & drop points)
  • Provident fund, ESIC & Gratuity
  • Medical Insurance & Doctor at Campus
  • ATM & Food court
  • Outdoor & Indoor sports

For more details contact: HRSubhashini - 7540006355/[HIDDEN TEXT]

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