Technical Support Executive / Tech chat Process Associate / L1 and L2

Technical Support Executive / Tech chat Process Associate / L1 and L2

Job Shop
Bengaluru / Bangalore
3 - 5 Years
Not Specified

Job Description

Dear Aspirant,

Contact HR Prathap@7348851236

Hiring for Technical Support Voice, Chat / Web Chat for B2C and B2B Process - Web Hosting - Under Grads with minimum 1 year of Tech chat experience can apply


One day Interview Process,....... looking for immediate joiners.



Technical Support Analyst - (Web Hosting / Non Voice - Web Chat , Live Chat , Tech Support



Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support

Installation of Web panels - WHM/WHMCS, Cpanel, Plesk

Basic Troubleshooting,Monitoring, Backup

Doing Email configuration-Outlook, Zoho and GSuite

Handle technical support questions via our ticketing system.

Help customers set up their website Help transfer customer accounts from other providers.

Help customers with script and software upgrades Help and repair infected and compromised accounts.

Handle server monitoring tickets and repair systems in

event of failures. Help build and configure new servers


Contact HR Prathap@7348851236

*************PLEASE DO REFER YOUR FRIENDS*************

Required Candidate profile

Desired Candidate Profile

* Possess good analytical skills - detail oriented
* Possess good communication skills, both oral and written
* Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.

Perks and Benefits

Best in the industry + Incentives + NS

About Job Shop

Job Shop

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Functions : Banking

Industries : ITES/BPO

Skills/Roles I hire for: Good In Communication, Self Confident

level Hiring For: Junior Level, Mid Level, High Level

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