Technical Support Executive

Technical Support Executive

E-Hireo Global Solutions Private Limited
Mumbai
1 - 4 Years
220000 - 340000 INR

Job Description

Responsibilities and Duties 

  • Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
  • Understanding Operating Systems like Windows 7,8,10 and MacOS. 
  • Troubleshooting Network and Internet Issues for Clients.
  •  Fixing Software and Drivers on Client Systems.
  •  Understanding of Settings and Control Panel Options. 
  •  Fixing Issues in Device Manager and External Devices. 
  •  Understanding Latest Privacy Settings and Access Control in Devices 
  •  Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc 
  •  Adept at technology to troubleshoot and ensure smooth online class experience. 
  •  Active listening skills, patience and detail obsession to maintain call logs
  • Mode of Interview –
    3 Round of Telephonic Round Interviews shortlisting by Company Recruiter, Leadership Staff & CEO or Head of IT dept.
    Note : Candidates from IT Networking Industry background Can Apply .

E-Hireo Global Solutions Private Limited

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