Technical Support Engineer

Technical Support Engineer

VGB IT Solutions
Hyderabad / Secunderabad Mumbai
0 - 5 Years
Not Specified

Job Description

Hiring Freshers for Global IT Helpdesk- International Voice Process / Technical Support / Tech Support / International Call center / Technical Support Fresher
Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledge base.
Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups
Shifts Timings:
5 days working 24* 7 shifts(including night shifts)
Any 2 Rotational offs
9 Hours Login ( including 1 Hour Break )
Excellent command on English (Verbal and Written)
Immediate joiners preferred.
Other Benefits:
Pick up and Drop
Global Standards work environment
Proper Desk job
Performance linked incentives

ISO 9001:2000 certified software services company with State-of-the-Art development centers at hyderabad (H.O),Banglore, pune, mumbai, Chennai, kolkatta and Ahmedabad,noida.

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