Technical Support Engineer / / upto 4lpa

Technical Support Engineer / / upto 4lpa

0-5 years
Not Specified

Job Description

Dear Candidates,
Greeting from Black and White Business Solutions Pvt Ltd !
IMMEDIATE HIRING!
Candidates from Bangalore location are preferred.
International Voice and Non Voice Process - Customer Support and Technical Support
Associate / Sr. Associate
* Telephonic Interview *
Freshers and experienced candidates CAN APPLY
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
Customer :
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing
Job Designation : Associate and Senior Associate
Roles and responsibilities:
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
Strong customer service approach to dealing with people at all levels internal and external.
Strong administrative skills: organized, efficient and versatile.
Excellent verbal and written communication skills.
Pleasant, professional, and courteous personality.
Ability to work effectively in a team environment.
Need to maintain Accuracy in Reports.
End to Transaction of Reports.
CONTACT DETAILS:
Contact Person : Pooja @ 9686680264
Email ID : [Confidential Information]
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

About

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.

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Functions : Customer Service/Call Centre/BPO

Industries : ITES/BPO

Skills/Roles I hire for: Bpo, Fresher, Customer Service, Customer Support, Voice support, Voice Based, International Bpo

level Hiring For: High Level, Top Management

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