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Technical Support Engineer

Jobs Expert Private Limited
Gurgaon / Gurugram Pune
1 - 3 Years
Not Specified

Job Description

Job Description:


Candidate Profile-

  • Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months technical support experience.
  • Excellent verbal skills in English Language.
  • SERVER knowledge is must.
  • Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems
  • Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
  • Flexible with 24/7 Environment.
  • Troubleshooting issues related to MS products (Windows, Essentials, Office).
  • Server support operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA
  • Working/knowledge of Microsoft Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional
  • Understanding of Active Directory, DNS, DHCP, System Set up,System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type

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