Technical Support Associate

Technical Support Associate

Gurgaon / Gurugram
0 - 5 Years
229999 - 450000 INR

Job Description

5 Days Work > Both Side Cab and Shuttle Provided
For Details Please Call :
Yashmeet 8826891664

Vandana 9599558190
In Case The Number Is Busy Please Whatsapp Your Name @8826891664 (Mention Tech Support)
Interview Time: 10.30 Am
Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates)
Pls go through the below mentioned Job Description ::
- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets over the telephone and email - Analyze customer reported information to identify problems and concerns.
- Perform problem research when necessary.
- Deliver high quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Track and manage resolution on customer's behalf.
- Successfully answer questions
- Perform other duties and responsibilities as necessary.
Required Candidate profile
> Candidate Should Have Decent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Be Willing To Work In Gurgaon
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
Perks and Benefits
PF :: Cabs (As Per Company Policy and Process) :: Other Benefits

About

Teleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO). The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 300,000 employees across 400 contact centers in 80 countries and serves over 170 markets.

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