Technical Specialist (L3) - IPT

Technical Specialist (L3) - IPT

Bengaluru / Bangalore
7 - 9 Years
Not Specified

Job Description

NTT Ltd is hiring for Technical Specialist (L3) - IPT
Job Requirement-

  • 7+ years of experience in providing level 3 Voice engineering services. Experience providing these services in a global enterprise is highly preferred.
  • Management and resolution of changes and critical/major escalated problem incidents within a Global Managed Service Support environment.
  • Cisco Unified Communication infrastructure support.
  • Cisco Unified Contact Center Enterprise & Express infrastructure support.
  • Cisco Unity/Unity Connection/CME, CUE, Voice Gateways, VG224's, VG248, VG310 ARC Console, Attendant Console, CER (Cisco Emergency Responder), CUPS (Cisco Unified Presence Server), CUSP (Cisco Unified Sip Proxy), Expressway.
  • Flexible in working 24/7 shift and good communication


About Dimension Data:

Dimension Data harnesses the transformative power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we focus on digital infrastructure, hybrid cloud, workspaces for tomorrow, cybersecurity, and network as the platform. With a turnover of USD 7.5 billion, offices in 58 countries and over 31,000 great people, we deliver services wherever our clients are, at every stage of their technology journey. Accelerate your ambition.
In Asia Pacific, we operate in 50 offices across 13 countries. We help clients enable technology, operate their IT infrastructures and transform technology solutions that deliver value. It combines an expertise in networking, security, customer experience (CX) and collaboration, data centre and end-user computing, with advanced skills in IT outsourcing, IT-as-a-Service, Systems integration services and training.

Great Place to Work : Recognized as a Global Top Employer for the second year running.

If you’re passionate about making a difference and believe that technology can enable greatness … you’ve come to the right place. Accelerate your career with Dimension Data.

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