Technical Service Manager

Technical Service Manager

Zizique Management Consultants Private Limited
Delhi
8 - 13 Years
800000 - 1500000 INR

Job Description

•Lead the Service Engineer Team including functional day to day field service of all team members. Provide primary technical service to end users including equipment installation, service, calibration and preventive maintenance on site as well as off
• Responsible for instrument configuration management including incorporation of upgrades and tracking of the install and de-install of serialized parts
• Provide technical training of company’s technical personnel and end users on new technical information
• Ensure timely submission of all technical documents including installation reports and service reports
• Responsible for registering all customer complaints and ensure servicing within specified timeline
• Responsible for keeping Inventory of all spare parts, instruments and tools
• Timely indent of all required spare parts
• Ensure completion of all services in accordance to GLP standards and guidelines and in compliance with manufacturer’s guidelines
• Liaison with the QA team to resolve customer queries and issues

Details of the client : Our primary focus is on safety in blood transfusions – primarily to prevent spread of HIV and Hepatitis through infected blood. In association with Grifols (formerly Novartis Diagnostics), we currently market Individual Donor Nucleic Acid Testing (ID-NAT) for screening donated blood.Our primary focus is on safety in blood transfusions – mainly to prevent spread of HIV and Hepatitis through infected blood. We believe we are the pioneers in leading the blood safety crusade in India by introducing Individual Donor Nucleic Acid Testing (ID-NAT) for screening donated blood.

About Recruiter

Functions : Hotels/restaurants, IT

Industries : Banking/Financial Services, Hotels/Restaurant, IT/Computers - Hardware, IT/Computers - Software

Skills/Roles I hire for: IT and Hospitality

level Hiring For: Mid Level, High Level, Top Management

Similar Jobs

Career Advice to Find Better