Technical Sales Executive

Technical Sales Executive

SnapHunt Pte Ltd
Delhi Noida
1 - 2 Years
Not Specified

Job Description

The Offer

  • Be a part of a dynamic team and a fantastic work environment
  • A role that allows flexible working options

The Employer

Our client is a leading provider of offshore web development and software outsourcing solutions for all businesses. They have a dedicated team of engineers that are highly responsive and delivery high-quality work which has made them stand out from the rest.

The Job

You will be responsible for :
  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Providing monthly help desk reports.
  • Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
  • Supporting the sales team key planning and operations tasks to support the overall objective of the business.
  • Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
  • Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
  • Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
  • Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
The Profile

  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 1 year experience, ideally within a Customer Service, Helpdesk/Technical Support or Sales Operations/ Support role.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have excellent communication and interpersonal skills.
  • You are highly goal driven and work well in fast paced environments
  • You are adaptable and thrive in changing environments
  • You are a strong networker & relationship builder
Ref :50276061

Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching. Looking for a new role Submit your CV on https://snaphunt.com Now live in Singapore, Indonesia, Malaysia, India, Hong Kong, Philippines, Vietnam, Thailand, Bangladesh & Sri Lanka.

About Recruiter

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Active jobs

Functions : Sales - Telesales/Telemarketing

Industries : Recruitment/Staffing/RPO

Skills/Roles I hire for: Technology

level Hiring For: Mid Level

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