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Technical Operations Engineer

Reuters Corporation
6-8 years
Not Specified

Job Description


Job Description
We are currently seeking a Technical Operations Engineer to join our MIS team. The MIS team maintains and develops enhancements for a custom enterprise management system, CRM tool, and other applications.
A TechOps Engineer will implement and support infrastructure that runs MIS applications including the internally developed EMS, Flash and IT+ applications. This position requires an individual who can successfully work in a dynamic work environment where priorities change based on current business needs. Deadline driven project assignments and our agile approach to development processes require a professional with excellent communication skills. Candidates must have experience with Ansible and Bash scripting, as well as application server configuration and maintenance in a production environment. Familiarity with Enterprise Java application deployment, administration and monitoring on Linux, ANT build scripting, PCI Compliance/Information Security, and web service deployment (both SOAP/WSDL and REST) is highly desired. A desire to investigate and evaluate new technologies and methods will be highly valued.
Primary Responsibilities
. Maintain and develop custom tools (including Ansible, Bash, ANT, and Batch scripts) for MIS application build, deployment, and monitoring
. Ensure system infrastructure necessary to run both production and non-production versions of MIS applications is up to date, available, and reliable
. Analyze and/or create business requirements, documentation, and technical specifications in conjunction with MIS Developers and Business Analysts.
. As a member of the operational support team provide rapid response and issue resolution to the business teams for production issues
. Contribute to design and delivery of components for internal applications (primarily the EMS & Flash applications) and Web Services for use by external products and websites as needed
. Gather and expand knowledge in all MIS-supported systems to gain a more well-rounded understanding of overall company processes
. Build solid working relationships with MIS team members as well as collaborating with internal customers
Education
. Bachelor's Degree or equivalent years of experience (6 to 8 years)
Required Knowledge & Skills
. 2 to 5 years of experience with implementing functionality in CD/CI tools (Ansible, Puppet, Jenkins, etc.)
. 6 to 8 years of experience administering, configuring, and patching JBoss (or other Java based middleware) for use in a production Linux environment
. 3 to 5 years of experience administering and configuring Linux in production environments.
. Professional experience supporting Java and JEE/EJB development and design. (Experience with Java Swing applications a plus).
. Professional experience performing command-line based Linux administration including writing and customizing Bash scripts
. Professional experience implementing and enacting application patching strategies
. Using and maintaining version control systems (Git and/or Visual SourceSafe)
. Proven leadership skills with a track record of mentoring teammates and ability to set project goals and delegate tasks
. Knowledge of SQL and relational database concepts including ability to work with DBAs to troubleshoot problems
. Excellent written and verbal communication skills (ability to communicate effectively with MIS technical staff, Business Analysts, management, and business team members)
. Understanding of and experience with remediating PCI and SOX Compliance or Information Security issues
. Demonstrated ability to work and adapt well within a team environment
. Dynamic thinker, a problem solver
. Experienced with Agile processes (Kanban, SCRUM, etc.)
. Ability to work well in a flexible environment
. Self-motivated and self-directed
. Strong attention to detail
. Ability to plan and prioritize work effectively
. Exemplary customer service skills
Additional Experience Preferred
. Red Hat JBoss certification
. Experience with Java JVM support, troubleshooting, and tuning
. Experience writing and maintaining Apache Ant build scripts
. Desktop Java application deployment and support
. Web Services (SOAP/WSDL and REST) deployment experience
. Familiarity working in or supporting a compliance (PCI/SOx/HIPPA) encumbered environment
. Comfortable with LDAP and Kerberos authentication processes
. Crystal Reports/Business Objects experience
. C# experience
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com.
More information about Thomson Reuters can be found on thomsonreuters.com.

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Do you want to be part of a team helping re-invent the way knowledge professionals work How about a team that works every day to create a more transparent, just and inclusive future At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on thomsonreuters.com . Locations Bangalore-India

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