Technical Content Developer 4

Technical Content Developer 4

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Job Description

Job Description :
Technical Content Developer 4
At Dell Technologies, our technology breaks new ground all around the world, every day. Our Global Account Sales team creates the conditions for us to make an ever greater impact, everywhere. Focusing on large customers with global reach, we shape and deliver sales strategies that generate results. Working closely with expert colleagues across Dell Technologies, we propose and provide perfect product solutions and we ensure satisfaction every time. Forging strong, ongoing relationships, we are passionate about developing new business - and so are our customers.
Join us as aTechnical Content Developer 4on ourInformation Design and Developmentteam inBangaloreto do the best work of your career and make a profound social impact.
As aTechnical Content Developer 4, you will be responsible forworkingwith internal and external organizations to develop, plan and write/edit internal and external technical documentationand ensuring a world class customer experience with Dell technologies global customers.
You will:
  • Write and editstructuredmodels for hardware products that have moderate level of complex features or components.
  • Conduct interviews with various users and technical staff to gather data for documentation.
  • Research and translatetechnical information into manuals, web-based documents, and mobile application content for nontechnical and technical users.
  • Collaborate with designers, researchers, product managers, and engineers to manage and deliver content for a mobile solution.
  • Write clear and concise content which includes interface language, accessibility content, and Ux guidelines for the end users.
  • Participate in the development process lifecycle which includes design, build, test, release, and maintenance for mobile applications.
  • Implement Usability and content strategies across Dell client products.
  • Create and maintain user experience guidelines that are in line with the Dell Technologies brand, voice, and tone.
  • Understandsuser-experience design for mobile and the web.
  • Moderate level of complex work with daily direction by management or senior level team members.
  • Ability to manage multiple projects that are simple in scope.

Essential Requirements:
  • 8+years oftechnical writing / Ux writingexperience.
  • Advanced knowledge of grammar, spelling, and punctuation.
  • Project/Program management skills.
  • Ability to create Ux content strategy and guidelines for mobile applications.
  • Mentor program/project managers, Ux writers, editors, and designers on content strategy.
  • Ability to lead and coordinate multiple projects and schedules.
  • Structured authoring and experience in working on a content management system.
  • Experience with Microsoft office applications.
  • Define and track user experience goals and prepare reports for the organization.
  • Conduct competitive analyses of other mobile applications that provide the same experience.
  • Good understanding and knowledge of technical writing, Ux writing, editing, and animation.

Desirable Requirements:
  • Interaction design skills.
  • Basic programming or scripting skills in order to automate and simplify tasks.
  • Basicphotography or videography skills.

About DELL

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