Team Manager-PEX-Digital Operations at Hyderabad

Team Manager-PEX-Digital Operations at Hyderabad

Transgnx HR Solutions Private Limited
Hyderabad / Secunderabad
8-12 years
Not Specified

Job Description

• Drive continuous improvement culture through training, co-ordination and implementation of principles of Lean/Six Sigma in day-to-day operations in KPO/BPO
• Understands and articulates problems/issues in a timely and accurate mannerfrom the delivery/operations teams
• Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases
• Participate in exploring solutions for problems and process bottlenecks
• Actively contributes to change implementation initiatives on the floor
• Reports issues related to problems/opportunities to transformation leaders
• Play pivotal role in executing transformation governance model to build the continuous improvement culture

Desired Candidate: • Must be certified Black Belt from a reputed certifying body/organization (e.g. ASQ or equivalent) with excellent command in Lean/Six Sigma methodology
• Must have experience in Healthcare domain & reputed KPO is preferred.
• Must have 10 years of work experience with minimum 5 years of relevant experience
• Must have excellent analytical, presentation & communication skill Should be a self-starter

TransGNX HR Solutions: For more than 10 years, TransGNX HR Solutions Pvt Ltd. has provided talent management solutions to many of the India’s leading organizations, large and small, public and private, not-for-profit, government and academia. Since the beginning, we have been resolute in our focus — to identify, assess, recruit Train and develop the best and most talented leaders for our clients.

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