Team Leader

Team Leader

Standard Chartered
Not Specified
Not Specified

Job Description


About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Business

  • Minimise fraud losses for Cards /products by timely placement of Fraud Detection parameters. Identify emerging fraud trends to prevent customer / bank ending in financial loss.

  • This role requires an ability to make quick on- the spot decisions.


Processes

  • SAS certified and should have prior experience working in SAS codes.

  • Should be good in Database management and also proficient in writing SAS codes

  • Minimize fraud losses by recommending SAS base rules to detect real time fraud and also on pro-active basis.

  • Provide co-ordination and support in rollout and execution of processes.

  • Manage the processes and activities with current capacity.

  • Ensure that policies and processes are followed

  • Reduce Fraud Losses by way of Timely placement of system parameters.

  • Ensure daily reports are produced as per the agreed timelines

  • To manage the relationship between country and other team members within RAC.

  • To ensure error free work.

  • To provide Guidance to team members on operational issues.

  • Develop and manage a full fledged information system to identify fraud trends and initiate early identification and mitigation of fraud risks

  • Provide system and information support to all regions

  • Strengthen the transaction processing activities of the countries by recommending process/ policy changes where applicable and through regular training of front end staff

  • Provide forecast based on monthly MIS to assist in the prediction and accurate allocation of staffing to enhance report monitoring

  • Regular and proactive fraud detection system parameter review/ management

  • Review Daily MIS maintenance

  • Maintenance and archival of all department documents.


Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, and applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead Fraud Risk Operations globally to achieve the outcomes set out in the Bank&rsquos Conduct Principles: Fair Outcomes for Clients and The Right Environment.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.


Key Stakeholders
Group Office, Country Stakeholders
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.
Job Source : scb.taleo.net

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