Team Leader

Team Leader

Standard Chartered
5-7 years
Not Specified

Job Description

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

  • Effective diary systems

  • Timely CDD completion

People and Talent

  • Coaching and mentoring effectiveness and quality scores of mentees

  • Additional responsibilities taken over and above BAU deliverables

Risk Management

  • Awareness of priorities &ndash understanding of deadlines and risk associated with exceptions in CDD documentation


  • Awareness of priorities &ndash understanding of deadlines and risk associated with exceptions in CDD documentation

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Leadto achieve the outcomes set out in the Bank&rsquos Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime ComplianceThe Right Environment.] *

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • IMO Africa

Other Responsibilities

  • Work closely with makersto improve quality of profiles through coaching and mentoring

  • Conduct need based refreshers and training for the team

  • Engage with RMs, IMO and clients as required obtaining any missing documentation.

  • Understand and comply with all relevant policies and procedures issued by the Group.

  • Build strong rapport with RM&rsquos, IMO, Risk Managers and FCC and engage with them to resolve any issues as and when needed

  • Work closely with SME on any new system change and implementation.

  • Work with Leads and SME to identify process improvements.

  • Engage with CST and CRAM to resolve issue and arrive at a right solution.

Our Ideal Candidate

  • A focused individual who is an excellent communicator with good team skills, who has the ability to influence others by showing initiative and creativity.

  • 5-7 years&rsquo experience in Financial Services Industry, preferred to have relevant experience to current role.

  • Understanding of the Financial Services and its various underlying products.

  • Experience in AML domain desirable.

  • Problem Solving Skills &ndash ability to think &lsquoOut of the Box&rsquo and independently work around issues that arise from time to time.

  • Knowledge of the CDD/eCDD systems and processes and of the different requirements of certain countries desirable.

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.
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