Team Leader

Team Leader

Silgate Solutions Limited
Thane
1 - 3 Years
270000 - 370000 INR

Job Description


Profile:
• keeping detailed records of inventory use and sales, and advising management on ordering where necessary
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
• Communicates deadlines and sales goals to team members
• Develops strategies to promote team member adherence to company regulations and performance goals
• Conducts team meetings to update members on best practices and continuing expectations
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints

www.silgate.cc

About Recruiter

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Functions : Customer Service/Call Centre/BPO

Industries : ITES/BPO

Skills/Roles I hire for: Bpo

level Hiring For: Mid Level

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