Team Leader R2R - Mumbai

Team Leader R2R - Mumbai

2COMS Consulting Private Limited
7 - 11 Years
800000 - 900000 INR

Job Description

Roles and Responsibilities
The Team leader will oversee the specific team that he/she is assigned to. The TL will work under the direction of and report directly to the Process Manager. The Team Leaders role is to share his/ her knowledge and skills with members and assist other team members with the functions of the team to perform tasks as needed.
Main Responsibilities
Team Leader will facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problemsolving recommendations, and recommendations of standardizing team operations.
Maintain MIS for internal and external customers.
Handle monthly process and security audits. Ensure documents are up to date to avoid non compliance and adverse ratings by internal and external auditors.
Ensure SLAs are met.
Conduct weekly, bi weekly and monthly meetings with clients, as agreed
Single point of contact for client and support teams
Coordinate individual team members work schedules and leave requests. The Team Leader will coordinate Team schedule with Process Manager who is responsible for approving requests.
Ensure that each team member feels that their work is valued, appreciated, and meaningful to the success of the process.
Ensure maximum utilization of team members and control absenteeism.
Create opportunities for team members to provide input on procedures/processes and share their expertise with other team members.
Serve as a resource and content expert to team members; providing them with guidance and being available to answer questions to clarify the work activities.
Ensure team members are knowledgeable about the process and the teams roles in the delivery of these services.
Function as a team member and carry out duties and responsibilities assigned to the team.
Assess the need for training and submit requests to the Process Manager.
Identify practices that are and are not working and make recommendations to the Process Manager.
Relate all new or revised policies, procedures and /or processes to team members to ensure they have the most uptodate and current information.
Support new team members in working through induction programme, ensure that they have the necessary knowledge to effectively participate on the team.
Recognize & celebrate team & individual accomplishments & exceptional performance
Contribute to staff appraisals & supervision process.
Desired Candidate Profile
Mandatory: B Com/ M Com/ CA Inter (Not pursuing CA Final) with minimum 8 years of work experience in P2P, O2C and R2R of which not less than 3 years should be in team leading role with a minimum span of 20 members.
Robust experience of transition and setup of accounts payable, accounts receivable and general ledger transactions.
Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels
Holds a valid passport with B1/ B2 US visa
If interested please share your resume at [HIDDEN TEXT] or call me on 8688005050

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