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Team Lead - WW GTM Shared Services - Opportunity for Working Remotely

5-6 years
Not Specified

Job Description

Business Summary
VMware's Worldwide Partner Operations & Data Services team manages nearly every company activity that touches our Partners. Our team act as a crucial connection between VMware and our partners and helps strengthen the relationship through excellence in service. We help Partners succeed by empowering them with efficient tools, timely knowledge and expert suggestions, so they're well-prepared and equipped to deliver the right VMware solutions for the customer's specific challenges.
Are you interested in helping drive success for the company and our Partners Join our team, and you'll be exposed to nearly every aspect of VMware's Partner Programs and strategies to make it simple and easy for our partner to do business with VMware. You'll gain experience that can boost your career and help our Partners accelerate their digital transformation at the same time.
Job Role and Responsibility
As a Team Lead of Partner Operations Team, we are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. You will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals. You will collaborate with key stakeholders, IT teams, and Data teams to deliver key transformation and automation data & analytics projects to support VMware's growing business. You are also expected to provide critical inputs to strategic and business partners to drive improvements and efficiencies and ensure that VMware is delivering overall superior service and support to our customers and partners.
You will be accountable for:
  • Communicate with our partners and internal business units to ensure positive experience in all interactions.
  • Create an inspiring team environment with an open communication culture and set clear team goals.
  • Organize, coordinate, and manage resources, time, and people to achieve project goals and objectives
  • Motivate the team to take ownership and deliver results in an accurate and timely manner. Build a world class culture, while enabling the teams objectives and supporting individual development opportunities. Responsible for Team appraisals, defining career paths & Talent Reviews with Leadership.
  • Adopt defined processes, quality standards, and best practices to manage projects develop an innovation mindset with the focus on continuous improvement on Partner programs.
  • Listen to team members feedback and resolve any issues or conflicts. Identify risk areas associated with project deliverable, or team and develop metrics to monitor the risks and report trends for the partners.
  • Recognize high performance and reward accomplishments. Team effectively with others to meet goals and satisfy project objectives gets buy-in of stakeholders by developing and maintaining strong relationships with internal and external partners.
  • Seek help within organization to consider appropriate data, intuition, ideas, and experience to make decisions and manage partner projects for the leadership team.
  • Exemplify all our shared EPIC2 values - Execution, Passion, Integrity, Customer and Community - in an extraordinary manner.

Required Skills:
  • 5-6 years of total work experience, preferably 2-3 years of proven work experience as a people leader.
  • Proven track record of exceptional leadership in a fast-paced, high-growth environment
  • Excellent communication and leadership skills. In-depth knowledge of performance metrics.
  • People management:
    • Ability to attract, develop and retain the best talent
    • Proven ability to develop a team culture that fosters learning, team-work, work-life-balance and fun
  • Management:
    • Strong interpersonal and collaboration skills ability to work with a diverse team and influence/drive change across functional and business boundaries
    • Strong planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment
    • High energy and motivation
    • Unquestionable integrity
  • Strategic Thinking and Communication:
    • Ability to solving ambiguous problems applying proven or newly developed frameworks
    • Excellent verbal and written communication skills

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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