System Operations Engineer

System Operations Engineer

Agreeya Solutions India Private Limited
7-10 years
Not Specified

Job Description


Job Description
  • Client Name & Location: POLY & Bangalore
  • Job Diva ID :
  • Client SPOC: Suresh
  • Position Name: System Operations Engineer Position Mode: Permanent
  • Experience: 7 - 10 Years
  • Joining Location: Bangalore
  • No. of Openings: 1
  • Mode of Interview : 2 Rounds
  • Bill Rate : 18-25 LPA
  • Notice: Immediate- 15- 30 days
JD: Below
Looking for System Operations Engineer
Salary Range: Below 12 LPA Preferred
Location: Bangalore
will be working in 2nd shift (Noon to Night)
- 7 - 10 Years will be Ideal
-Industry knowledge will be a plus
Polyis seeking an experienced System Operations Engineer to join our dynamic, highly successful Bangalore engineering team. As a System Operations Engineer working on industry-leading collaboration products you'll be making a positive impact on how people live and work. You'll gain career-expanding experience across a wide cross-section of product development activities, taking advantage of the latest technologies and helping to create the products of tomorrow.
What you'll do:
  • Demonstrated and in-depth VMware experience in various areas including but not limited to performance monitoring, VM sizing, HA, replication, disaster recovery.
  • Demonstrated and in-depth UNIX system administration experience in areas such as bfourne shell scripting, PERL scripting, network troubleshooting, installation via kickstart, RPM package management.
  • Installs, configures, and maintains Polycom's VMware and Microsoft Windows infrastructure, servers, appliances, devices and software.
  • Develops software installation and maintenance procedures and performs software upgrades.
  • Manages all system back-ups and restore protocols.
  • Monitors system performance and implements performance tuning.
  • Performs routine preventative maintenance measures.
  • Implements, maintains, and monitors security policy protocols.
  • Provides Tier 3 remote escalation support for RM&M infrastructure and systems.
  • Exhibits excellent trouble shooting skills. Able to identify and eliminate root cause of recurring issues.
  • Participates in new projects and initiatives with an eye on continuous improvement of the service delivery process. Actively provides solutions and optimizes around cost.
  • Implements solution designs that meet requirements for disaster recovery and business continuity.
  • Develops and implements scripts to streamline processes and activities.
  • Develops and maintains documentation for infrastructure installation, maintenance, and operation. Provides training to the Managed Services team as needed.
  • Identifies support requirements for new components.
  • Follows established Change Management, Software Release, and other operational processes.
  • Interfaces with customer as needed (upper management) to design, deploy, and maintain RM&M services.
  • Strong Customer Service Skills
  • Participate in critical recovery efforts
  • Position may require after-hours and weekend work

We'd love to hear from you if you have the following:
  • Bachelor's Degree in Computer Science, Engineering, related discipline or equivalent experience.
  • Minimum 7&plus years relevant experience and proven track record.
  • Technical expertise: VMware (vSphere, vCenter, HA clusters with SAN or NFS based storage), Skype for Business, Windows Admin with emphasis on Active Directory and Group Policy, RedHat Admin, H323 and SIP video/telephony protocols, PERL/Python (or other structured programming language), SIEM, and Bacula.
  • Experience working in a team-oriented, collaborative environment.
  • Excellent verbal and technical writing skills.

Other Technical Knowledge & Certifications Preferred (but not required)
  • Networking (DNS, IP addressing, routers, firewalls, switches, circuits, usage, data centers, etc.).
  • Skype for Business Administration and Deployment Experience
  • Symantec End-Point Protection Manager
  • Password Manager Pro
  • RHCSA
  • VCA
  • VCP
  • MCSA
  • MCSE
  • Wireshark
  • ISO 27001
  • ITIL Foundation

Quick notes from HM:
Position is for a Windows Administrator but also need to have Linux Experience.
If the person has come from a Development background earlier, will be helpful as we need the person to know Scripting (bash or python or others)
Mandatory to know AD user administration, vmware (configure and spin up VMware), virtulization, servers, Devlopment and operations (devops)
Mandatory Cloud knowledge - AWS or Azure - experience would be ideal.

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