Sutherland - Hiring For International Voice Process HR Nilesh

Sutherland - Hiring For International Voice Process HR Nilesh

Sutherland Global Services Private Limited
Mumbai Mumbai City Navi Mumbai Thane
0 - 5 Years
170000 - 270000 INR

Job Description

Our Customer Service Representatives focus on building rapport and maintaining positive relationships with existing customers to understand their individual needs, personalize a solution of value, and ensure a memorable customer experience. In this position you'll support our company business development strategy.

OPENINGS FOR INTERNATIONAL VOICE PROCESS (MALAD)

Must possess exceptional communication skills
5 Days working , 2 days off
Should be flexible with 24x7 rotational shifts
Minimum HSC passed required
Transport facility available from home


ROLES AND RESPONSIBILITIES:

Excellent listening skills, very proficient in reading and verbal communication.
Meet Quality assurance guidelines on every call
Research information and verify the accuracy and validity of consumer requests.
Work in a fast paced, high volume, and changing environment and skilled at multitasking.
Responsible for logging customer information and enter it into the company database for customer profiling.
Participate in meetings and ongoing training sessions
Must be able to gather information to determine a customer's needs, apply strong problem-solving skills and resolve the inquiry/request within program guidelines.
Proactively and independently work to meet daily, weekly, and monthly targets and goals and other key performance metrics.
FRESHERS AND EXPERIENCED CANDIDATES ARE WELCOME.


NO CONSULTANCY | NO CHARGES | DIRECT INTERVIEW

Salary package 12k to 23k + Incentives

ADDITIONAL PERKS AND BENEFITS:

Cab facilities.
Incentives.
Excellent working environment.
Immense growth .
JOB LOCATION:

MALAD, MUMBAI
WALKIN DETAILS:

Interview Dates - Weekdays ( Monday to Friday )
Interview Timing - 2pm to 7pm
REFERENCE - HR NILESH on the top of your resume
INTERVIEW ADDRESS:

101, 1ST Floor, 201-202, 2nd Floor, Interface Building No. 16, Off Link Road, Malad (W), Maharashtra 400092
Contact Person - HR NILESH

CALL OR WHATSAPP

Contact No - +91-9136734746

Sutherland Global Serivces

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