Our Customer Service Representatives focus on building rapport and maintaining positive relationships with existing customers to understand their individual needs, personalize a solution of value, and ensure a memorable customer experience. In this position you'll support our company business development strategy.
OPENINGS FOR INTERNATIONAL VOICE PROCESS (MALAD)
Must possess exceptional communication skills
5 Days working , 2 days off
Should be flexible with 24x7 rotational shifts
Minimum HSC passed required
Transport facility available from home
ROLES AND RESPONSIBILITIES:
Excellent listening skills, very proficient in reading and verbal communication.
Meet Quality assurance guidelines on every call
Research information and verify the accuracy and validity of consumer requests.
Work in a fast paced, high volume, and changing environment and skilled at multitasking.
Responsible for logging customer information and enter it into the company database for customer profiling.
Participate in meetings and ongoing training sessions
Must be able to gather information to determine a customer's needs, apply strong problem-solving skills and resolve the inquiry/request within program guidelines.
Proactively and independently work to meet daily, weekly, and monthly targets and goals and other key performance metrics.
FRESHERS AND EXPERIENCED CANDIDATES ARE WELCOME.
NO CONSULTANCY | NO CHARGES | DIRECT INTERVIEW
Salary package 12k to 23k + Incentives
ADDITIONAL PERKS AND BENEFITS:
Excellent working environment.
Immense growth .
Interview Dates - Weekdays ( Monday to Friday )
Interview Timing - 2pm to 7pm
REFERENCE - HR NILESH on the top of your resume
101, 1ST Floor, 201-202, 2nd Floor, Interface Building No. 16, Off Link Road, Malad (W), Maharashtra 400092
Contact Person - HR NILESH
CALL OR WHATSAPP
Contact No - +91-9136734746
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