Sutherland Hiring For Blended International Process

Sutherland Hiring For Blended International Process

Sutherland Global Services Private Limited
Mumbai Mumbai City Navi Mumbai Thane
0 - 5 Years
180000 - 280000 INR

Job Description

Our Customer Service Representatives focus on building rapport and maintaining positive relationships with existing customers to understand their individual needs, personalize a solution of value, and ensure a memorable customer experience. In this position you'll support our company business development strategy.

HIRING FOR BLENDED INTERNATIONAL PROCESS

  • Must possess exceptional communication skills
  • Must have 6 months minimum experience into International Voice Process
  • 5 Days working , 2 days off
  • Should be flexible with 24x7 rotational shifts
  • Minimum HSC passed required
  • Home Pick / Drop facility

ROLES AND RESPONSIBILITIES:

Excellent listening skills, very proficient in reading and verbal communication.
Meet Quality assurance guidelines on every call
Research information and verify the accuracy and validity of consumer requests.
Work in a fast paced, high volume, and changing environment and skilled at multitasking.
Responsible for logging customer information and enter it into the company database for customer profiling.
Participate in meetings and ongoing training sessions
Must be able to gather information to determine a customer's needs, apply strong problem-solving skills and resolve the inquiry/request within program guidelines.
Proactively and independently work to meet daily, weekly, and monthly targets and goals and other key performance metrics.
FRESHERS AND EXPERIENCED CANDIDATES ARE WELCOME.

NO CONSULTANCY | NO CHARGES | DIRECT INTERVIEW

Salary package 15k to 23k + Incentives

ADDITIONAL PERKS AND BENEFITS:

Cab facilities.
Incentives.
Excellent working environment.
Immense growth .
JOB LOCATION:

AIROLI, NAVI MUMBAI
WALKIN DETAILS:

Interview Dates - Weekdays ( Monday to Friday )
Interview Timing - 2pm to 7pm

REFERENCE - HR NILESH
on the top of your resume
INTERVIEW ADDRESS:

5th, Floor, K-10 Liberty Tower, Reliable Plaza IT Park, Airoli, Navi Mumbai
Contact Person - HR NILESH

CALL OR WHATSAPP

Contact No - +91-9136734746

Sutherland Global Services

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