Support Executive Field service

Support Executive Field service

Yennes Infotec Private Limited
Madurai
1 - 5 Years
Not Specified

Job Description

Dear Candidates

We are looking for Immediate requirement

Candidates must have experienced in using Tally

Handle Customers issues at various locations in and around Madurai on technical queries and other issues on Tally ERP.9 and give them the right solutions.
· Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.
· Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.
· Train the user on Tally ERP.9 and give quality knowledge on the features and uses.
· Update in the suite CRM of all the calls/ work done.

YENNES Infotec (P) Limited started n the year 1994, at Chennai and has an excellent history of serving our clients with the most profitable solutions since our inception. Today, YENNES Infotec (P) Limited has their branches in multiple locations, including Puducherry, Madurai, Kumbakonam, Salem and Dindigul in Tamil Nadu, and has emerged as a Tally Five Star Certified Sales and Solution Partner in Tamil Nadu.

The core strength of YENNES lies in its 50 plus member team of professionals that strives the best for supporting the clients and giving the optimum solutions in the most efficient way. We at YENNES, hold the best understanding of Tally ERP be it, installation and deployment of the software or to giving optimum solutions to our clients to experience the best benefits associated with Tally ERP9.

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