Support Engineer I

Support Engineer I

Amazon
Not Specified
Not Specified

Job Description


DESCRIPTION
Job summary
At Amazon, we're working to be the most customer-centric company on earth. As part of our Climate Pledge to reach net zero carbon by 2040, we're inventing solutions to drive carbon emissions out of our real-estate portfolio. To get there, we need exceptionally talented, bright, and driven people. In this role, you will help Amazon's energy team to develop and socialize reporting, metrics, and dashboards that enable internal business teams to scale their work on renewable energy procurement, energy efficiency, and other sustainability initiatives.
The Product Assurance, Risk & Security (PARS) organization works to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. Compliance Operations (C-Ops) is the operational arm of the organization. The team partners with worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. C-Ops supports regulatory compliance requirements for Amazon's worldwide programs such as Restricted Products, Dangerous Goods, Global Trade Services, Product Assurance, Food Safety and Product Safety. C-Ops has offices across India, China, Poland, Romania, Netherlands, Jordan, and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
The availability of data underpins the ability to set and measure meaningful sustainability goals. Every day we are working to expand our visibility into such data. This role will support the collection and reporting of this data and be responsible for:
. Collecting and aggregating utility data for data processing.
. Providing inbound and outbound data quality control.
. Review data metrics and investigate root causes of data quality issues.
. Work collaboratively with various teams in different geographies and ensure clear communication
BASIC QUALIFICATIONS
Experience in data mining and optimizing database query performance in SQL . Strong knowledge of programming, Operating System and Data structures concepts preferred . Comfortable communicating cross-functionally and across management levels in formal and informal settings . Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logs . Strong analytical and excellent problem-solving skills. . Proven interpersonal, written and verbal skills, capable of presenting your beliefs clearly and compellingly in both verbal and written form to large cross-functional teams of technical and non-technical members. . Ability to work with business owners to define key business requirements and convert to technical specifications
PREFERRED QUALIFICATIONS
Bachelor's degree in Engineering, Economics, Data Analytics, or related field . 2-3 relevant work experience . Preferred experience with utility bills and/or energy data. . Proven track record in working on enterprise level large scale n-tier applications. . Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. . Demonstrated skill and passion for problem solving and operational excellence.

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Job Source : www.amazon.jobs

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