Student Applications Coordinator - Overseas University Partnership - Delhi - (Job Id:3532)

Student Applications Coordinator - Overseas University Partnership - Delhi - (Job Id:3532)

JSD Search House Private Limited
Delhi
2 - 7 Years
500000 - 700000 INR

Job Description

As an Application Coordinator, for the American State University Partnership program, your role will be to assess, process and submit student applications to the American State University while ensuring industry-leading service levels throughout the student journey for students, parents and partner agents. You will be responsible, as part of a team, for meeting ambitious student recruitment targets to the University. You will have strong organizational skills, excellent attention to detail and the ability to follow defined processes and procedures closely.
You will report to the Head of Admissions, India (American State University Partnership) and have close working relationships with the India-based recruitment team and the overseas admission teams, including London head office. Specific responsibilities include: 

  • Systematically and proactively collecting application documents and acknowledging receipt
  • Accurate assessment of student applications to determine suitability for the chosen program
  • Ensuring high quality data is inputted onto the student information system to enable strong follow-up of applications at all stages of the student journey
  • Following up on any applications that are incomplete by email and/or telephone
  • Ensuring that applications are processed within the agreed Service Level Agreement (SLA) period and agents are provided with relevant and comprehensive information in a timely manner
  • Building and maintaining strong relationships with agents to ensure repeat business
  • Dealing effectively with challenges that arise throughout the application process, resolving complaints, and escalating issues to the relevant line managers and providing ongoing customer support
  • Demonstrating an excellent knowledge of the American State University Partnership portfolio
  • Building effective and collaborative relationships with cross functional internal teams
Candidate Profile: 
  • Strong knowledge of the US education system or others systems in UK, Australia or Canada
  • Experience in educational consultancy and college admission work is an advantage
  • Ability to build strong relations, quickly, with customers and colleagues
  • Outstanding attention to detail and high levels of data accuracy
  • Ability to prioritize and organize workload efficiently and effectively
  • Results-focused and a passion for meeting targets
  • Performance-driven and enjoy working in a fast-paced office environment
  • Experience working in a corporate sales environment and comfortable working to tight deadlines while managing competing priorities
  • Willingness to work flexible hours where required (including some weekends during critical periods)
  • Proficient in spoken and written English
  • Strong IT skills

Subject/Job Id: Student Applications Coordinator - Overseas University Partnership - Delhi - (Job Id:3532)
How to Apply
Email your resume with Subject Line: Student Applications Coordinator - Overseas University Partnership - Delhi - (Job Id:3532) to : jobs at thesearchhouse dot com , Then you call on Avantika / 9999914722

Our Client help students follow their path to leading universities across the world and also offer access to exceptional teaching, thousands of degrees and deeply rewarding experiences.They believe that they offer the best and most personal service available. Whoever you are, we like to do things your way.

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