Storage Services Advisor

Storage Services Advisor

NTT DATA Global Delivery Services Limited
Bengaluru / Bangalore
8-10 years
Not Specified

Job Description

  • Requires 8-10 years relevant experience.
  • Undergraduate degree or equivalent combination of education and work experience.
  • Excellent verbal and written communication skills.
  • Eager to learn and apply acquired knowledge.
  • Investigates storage area network/network attached storage issues and provides resolution on complex issues following standard incident, change request and problem management processes.
  • Gathers requirements, designs, and implements solutions to meet clients needs.
  • Validates technical solution architecture and provides implementation time estimates and cost estimates versus performance tradeoffs.
  • Analyzes both hardware and software products for evaluation and proof of concept.
  • Writes technical documentation for both technical and non- technical audiences.e requirements and creates solutions to meet requirements.
  • Regularly exercises discretion and independent judgment on business matters.
  • Basic project management skills.
  • ITIL foundation certification.
  • EMC Storage Administration-VMAX / VNX / VNXe / XIO
  • EMC Storage Administration-XIO/Compellent
  • Various Storage management tools
  • Experience on industry leading IT Asset Management tools such as Service Now/Flexera/Remedy.
  • Advanced knowledge on Excel, Access, other tools to create reports and Dashboards
  • Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
  • Detail oriented, customer oriented, result delivery oriented, analytic thinking
  • Performs incident management and change management execution.
  • Creates and manages capacity and trending reports of system operations.

Job Segment: Consulting, Cloud, Project Manager, Solution Architect, Technology

NTT DATA is your Innovation Partner anywhere around the world. Headquartered in Tokyo, with business operations in more than 50 countries and regions, we emphasize long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development to business IT outsourcing.Since 1967, NTT DATA has played an instrumental role in establishing and advancing IT infrastructure. Originally part of Nippon Telegraph and Telephone Public Corporation, its heritage contributed to social benefits with a quality-first mindset. A public company since 1995, the company builds on this proven track record of innovation by providing novel IT solutions to bring results in a greater quality of life for people, communities, and societies around the world.

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