Storage and Backup Replication Engineer - L3

Storage and Backup Replication Engineer - L3

Hewlett Packard Enterprise
6-9 years
Not Specified

Job Description

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry's most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.
Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You'll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a 'reverse mentoring' program which allows us to share our knowledge and strengths across our multi-generation workforce.
HPE Pointnext is the innovative IT services organization-part of Hewlett Packard Enterprise-built to make Hybrid IT simple and power the Intelligent Edge. As an agile technology partner, we help our customers modernize their legacy infrastructure with the flexibility of the cloud, and maximize the value of their connected devices. We make their mission our mission: To drive rapid transformation across an enterprise on a customer's terms.
Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design.
Profile Overview
  • Engineer will be part of a 24/7 Storage, Backup and SAN operations team and will be directly responsible for storage, Backup and SAN related processes.
  • The position involves taking a leadership role with customer teams and internal teams to resolve problems, maintain managed Storage and SAN operations and, when necessary, to return systems to operational status.
  • The job also involves leading communication between technical teams, customer and internal organization to fulfill customer needs and accomplish customer satisfaction.
  • Job specific responsibilities include managing and administration of Storage Arrays like EMC VMAX, DMX and VNX Storage systems, backup environments like Symantec NetBackup, EMC Networker and CommVault.
  • The candidate needs to be proficient in managing and administration of Cisco MDS 95xx director switches and MDS 91xx edge switches. He should be well versed with Cisco CLI and GUI interfaces.
  • Supporting and troubleshooting Storage LUN creation, provisioning, SAN Switch zoning and administration in a large, complex and widely distributed environment.
  • Managing and troubleshooting the NetBackup and Networker backup operations, and capability to troubleshoot the failures.
  • Provide status and progress reports for storage and SAN environment related activities and tasks on regular/periodic basis.
  • Plan and implement best practices for storage, Backup and SAN solutions.
  • Proactive measures to ensure adequate storage capacity is available.
  • Create and update documentation for backup procedures, solutions, licensing and applicable project artifacts.
  • Perform configuration changes as per design and build.
  • Work on complex issues related to performance and assist L1 and L2

  • Professional degree or equivalent experience and minimum 6+ years related IT experience.
  • Hands on experience in Operations and Support on Storage Arrays like EMC VMAX, VNX and DMX systems.
  • Hands on experience in maintaining and operating backup environments of NetBackup, Networker and CommVault is required.
  • Aptitude towards problem solving and troubleshooting skills on Storage Arrays, Array Management software, SAN connectivity and zone administration, etc., including log analysis.
  • Good knowledge of networking concepts and iSCSI protocol.
  • Administration of VMAX/VNX - Volume creation and provisioning, Snapshot, Replication etc.
  • Good knowledge on usage of Multipath technologies
  • Candidate should have good understanding of different filesystems like NFS/Distributed File System/XFS

Must Have
  • Proven exposure to SAN technologies
  • EMC Storage Arrays - VMAX, VNX and DMX
  • Awareness of EMC Storage Array management Software like EMC Navisphere, CLI
  • Knowledge and experience on Symantec NetBackup/EMC Networker
  • Good Understanding of at least Operating System (Linux)
  • Cisco MDS 95xx and 91xx administration and troubleshooting
  • Cisco SAN management tools like DCNM, Fabric manager and Device manager
  • Exposure to Cisco CLI management commands
  • Good troubleshooting skills on SAN Switch related issues
  • Expert on EMC Storage encryption
  • Knowledge of Remote Support and Remote monitoring processes and concepts
  • Tools Knowledge on any ticketing tools (Service Now/Snow etc...)
  • Commvault Backup awareness would be an added advantage.
  • ITIL Certified.
  • Should be certified on Storage (EMC)
  • Cisco SAN Switch Certified
  • Certified on Symantec NetBackup

Technical Skills:
S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products.
S/he must possess a balance of very well developed troubleshooting, technical communication and written skills along with extensive product knowledge and skills.
Candidate should have excellent technical communication skills both verbal and written.
Interpersonal Skills:
Be professional in all modes of interaction with our internal & external customers.
Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments.
Actively listen and confirm problem details showing empathy for urgent situations
Utilize effective negotiation skills which will lead to satisfactory issue resolutions.
Hewlett Packard Enterprise Values:
Partner. Innovate. Act.
We live by three core values that drive our business.
Simplified, we are good partners, great innovators and we make things happen.
Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world's most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.
If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at
You can also find us on:
HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart Our people and our relentless dedication to helping our customers make their mark on the world. We are a team of doers, dreamers and visionaries inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act. Our legacy inspires us as we forge ahead, always pushing to discover what's next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life.

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